topic Re: Cannot stop Google home custom message at night in Speakers and Displays

Cannot stop Google home custom message at night

DeniseDenise — Thu, 06 Oct 2022 11:43:11 GMT

Hi!

I somehow set up a message/annoucement for 1030pm every night telling to go floss and get myself to bed.

I've had a baby and am now going to bed way before this message but I CANNOT FIND WHERE IT WAS SET UP. so, unfortunately, I haven't been able to delete it. It keeps playing - I'm scared it will wake up the baby every night!

Ive checked routines but there's nothing there on my Google home app. Where do I find this message?

Does anyone know how to switch it off!?

Re: Cannot stop Google home custom message at night

Dan_A — Mon, 10 Oct 2022 16:43:25 GMT

Hi DeniseDenise,

Thanks for posting.

To be clear, the message that you’re receiving every night, are you getting it from your phone or from your Google Home/Nest device? If the notification is coming from your Google Home/Nest device, try the steps below:

Make sure the customer's mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
Open the Google Home app .
At the top right, tap the account icon.
Verify that the Google Account shown is the one linked to the Google Home or Google Nest device. To switch accounts, tap another account or Add another account.
Go back to home view .
Tap the device card of the preferred speaker.
At the top right, tap Settings and then Notifications and digital wellbeing.
Tap the slider on or off.

Keep me updated.

Best,

Dan

Re: Cannot stop Google home custom message at night

DeniseDenise — Tue, 11 Oct 2022 00:11:23 GMT

firstly, Thank you s much for you help Dan_A!!! I hope it works!

Yes, the message (which i wrote over a year ago) is coming though via my google home speaker. The device was connected to the correct Wifi network & google account.

I have slid the slider into the off position. Fingers crossed!

I still must have written that custom message somewhere though... i should be able to find it? Do you have any ideas as to where this could be?

Re: Cannot stop Google home custom message at night

Muddi — Tue, 11 Oct 2022 05:56:38 GMT

Hey DeniseDenise,

Chiming in, how many accounts are linked on the Google Home app? If multiple accounts, please check other accounts if there's a routine setup for that announcement.

Keep us posted.

Cheers,

Muddi

Re: Cannot stop Google home custom message at night

DeniseDenise — Tue, 11 Oct 2022 11:45:29 GMT

Just one account.

And the message went off again tonight so still looking for a solution 😭

Re: Cannot stop Google home custom message at night

DeniseDenise — Tue, 11 Oct 2022 11:48:51 GMT

Hi Dan_A,

just an update. The 10:30pm message went off again, despite moving the slider around lunchtime 😭

Back to the drawing board 😥

Re: Cannot stop Google home custom message at night

DeniseDenise — Tue, 11 Oct 2022 11:49:35 GMT

Thank you for the suggestion though!!

Re: Cannot stop Google home custom message at night

xanonxspiderx — Tue, 11 Oct 2022 12:14:09 GMT

Was it maybe set as a reminder? Like; remind me everyday at 10:30 to floss my teeth? Might be worth a check.

Home App>Settings>Google Assistant>Manage All Assistant Settings>Reminders

Re: Cannot stop Google home custom message at night

DeniseDenise — Wed, 12 Oct 2022 05:34:46 GMT

Thank you!!! IT WAS in the Assistant settings - but not a reminder it was a "family bell"!! i have found it and have switched it off!!!

Thank you for helping me get there!

Re: Cannot stop Google home custom message at night

DeniseDenise — Wed, 12 Oct 2022 05:36:24 GMT

Hi - just an update. I have found it! it was saved as a "family bell"!

It's now off!

Thank you for your help!

Re: Cannot stop Google home custom message at night

DeniseDenise — Wed, 12 Oct 2022 05:36:41 GMT

Hi - just an update. I have found it! it was saved as a "family bell"!

It's now off!

Thank you for your help!

Re: Cannot stop Google home custom message at night

Muddi — Wed, 12 Oct 2022 05:39:46 GMT

Hey DeniseDenise,

Happy to hear that the steps provided by @xanonxspiderx were able to help you fix the issue! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,

Muddi

Re: Cannot stop Google home custom message at night

DeniseDenise — Wed, 12 Oct 2022 05:41:53 GMT

Feel free to lock the thread! 🙂