topic Re: Intune won't play RTE radio 1 nest mini will in Speakers and Displays

Can't Play RTE Radio 1 on Nest Home

IrishAlan — Fri, 23 Sep 2022 08:58:08 GMT

This week i have been unable to play RTE radio 1 on the Nest Home. It also won't let me cast RTE 1 from my phone to the Nest Home either. RTE radio 1 will play on my nest speakers and my LG chrome speakers. On the display, it brings up TuneIn and plays the "TuneIn" and then tries to load the station but then stops.

I have also tried to load all the other RTE stations and they haven't worked.

What type of Google Nest speakers are affected by this?

Nest Home (1st Gen)

What are the stations that are not working?

RTE Radio 1, RTE 2FM, RTE Lyric FM, RTE Gold, RTE Junior, RTE Radio na Gaelteachta, RTE Radio 1 Extra

What stations are currently working?

Newstalk fm, Today fm etc

Cast firmware version of your Google Nest speakers

1.62.312297

Re: Can't Play RTE Radio 1 on Nest Home

Pd66 — Mon, 26 Sep 2022 09:50:27 GMT

I am having the same issue as well on Google Nest Home and RTE radio. It's working fine on other google devices using TuneIn, just not Nest.

I noticed that if I access RTE Radio 1 on TuneIn on Android phone, it works fine. However when I try to cast to Nest from phone, it fails, showing the station buffering at 0%, whereas without casting it working fine on phone.

Re: Can't Play RTE Radio 1 on Nest Home

Princesss — Tue, 27 Sep 2022 22:37:11 GMT

Hi everyone,

Thanks for visiting the Community.

We're sorry to hear about what you are experiencing right now with your Google Nest speakers. Since you've mentioned that RTE stations are the only ones having issues with, can you check if you will also experience the same thing if you command your Google Assistant app to play the radion station to see if it's working?

Let us know more details so we can check on it further.

Best,

Princess

Re: Can't Play RTE Radio 1 on Nest Home

IrishAlan — Tue, 27 Sep 2022 23:08:50 GMT

Hi, the BBC stations play fine as well as Newstalk FM, Spin 1038, today FM. No issues on the phone or Google nest speakers

Seems to only impacting rte radio stations.

Alan

Re: Can't Play RTE Radio 1 on Nest Home

Princesss — Wed, 28 Sep 2022 19:21:34 GMT

Hi IrishAlan,

Thanks for responding. We can try to perform a complete reset on your Google Nest speakers, however, we can't guarantee that this will resolve this since other stations are working. It would be best to contact RTE radio to check if there are any issues on their end.

Best,

Princess

Re: Can't Play RTE Radio 1 on Nest Home

Jake — Wed, 05 Oct 2022 18:24:51 GMT

Hey IrishAlan,

I wanted to check in and see if you managed to see Princess post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Can't Play RTE Radio 1 on Nest Home

Pd66 — Wed, 05 Oct 2022 18:29:53 GMT

Didn't work for me.

Re: Can't Play RTE Radio 1 on Nest Home

IrishAlan — Wed, 05 Oct 2022 19:06:12 GMT

Hi Jake, I removed the nest from the preview programme and did a full reset on one of my units. Still can't access RTE stations. Waiting for an upgrade to be pushed to the unit.

Alan

Re: Can't Play RTE Radio 1 on Nest Home

Azarco — Thu, 06 Oct 2022 22:19:14 GMT

Hey all,

We appreciate your patience. Since it's only happening with RTE stations, have you had to contact them for additional information?

Regards,

Alex

Re: Can't Play RTE Radio 1 on Nest Home

Azarco — Mon, 10 Oct 2022 15:57:20 GMT

Hello everyone,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

Intune won't play RTE radio 1 nest mini will

Macardlt — Mon, 10 Oct 2022 20:10:40 GMT

On Thursday last nest hub stopped playing RTE radio 1. I remain able to transfer the station from one of my nest minis but the hub will open the RTE screen play the initial add and then silence.

Re: Can't Play RTE Radio 1 on Nest Home

Jake — Tue, 11 Oct 2022 17:03:47 GMT

Hey all,

I wanted to follow back up, and ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Can't Play RTE Radio 1 on Nest Home

IrishAlan — Wed, 12 Oct 2022 08:34:11 GMT

No it is still not working. When asked to play RTE Radio 1 on TuneIn. It loads TuneIn and plays the ads and the nothing. It is waiting to load the stream. I've been using a Gen 2 mini speaker at the moment instead of the Nest mini

Re: Can't Play RTE Radio 1 on Nest Home

AutoTest — Wed, 12 Oct 2022 08:47:22 GMT

Having the same issue with our nest hub. We have other speakers in the house and they work fine, the issue appears to be solely with the nest hub.

Re: Can't Play RTE Radio 1 on Nest Home

Pd66 — Wed, 12 Oct 2022 09:00:55 GMT

Same for me, working on all other devices, so unlikely to be an RTE issue if working on other devices?

Re: Can't Play RTE Radio 1 on Nest Home

IrishAlan — Wed, 12 Oct 2022 09:02:38 GMT

I see someone else has opened another thread on the same

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Intune-won-t-play-RTE-radio-1-nest-mini-will/td-p/256473

Re: Intune won't play RTE radio 1 nest mini will

IrishAlan — Wed, 12 Oct 2022 09:03:01 GMT

Hi We have another thread on this here

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Can-t-Play-RTE-Radio-1-on-Nest-Home/m-p/257790#M48250

Re: Can't Play RTE Radio 1 on Nest Home

Mculloty — Wed, 12 Oct 2022 14:29:04 GMT

Having the same problem. Tried casting through TuneIn on chrome and the app, then tried rte app casting and nothing works. Tried factory reset and reboot but nothing worked. Is there any update or reason google has submitted ?

Re: Can't Play RTE Radio 1 on Nest Home

Macardlt — Wed, 12 Oct 2022 20:45:32 GMT

If I start RTE 1 on the nest mini I can use the home app to move it to the nest hub, but it won't start on the nest hub. This started happening to mine a week ago. Not sure that has anything to do with RTE?

Re: Can't Play RTE Radio 1 on Nest Home

Juni — Thu, 13 Oct 2022 18:08:47 GMT

Hi folks,

Thanks for responding. Has anyone tried the recommendation provided by Alex and Princess to get a word from RTE Radio 1 directly?

Best,

Juni