topic Re: When past onwer takes of nest hub off thier google home but in Speakers and Displays

When past onwer takes of nest hub off thier google home but

Jose_ — Sun, 09 Oct 2022 01:41:51 GMT

How to fix when it says the past owner of the hub need to take it off thier google home and they do but still won't work

Re: When past onwer takes of nest hub off thier google home but

KDusich — Sun, 09 Oct 2022 07:27:50 GMT

Reset the device..?

Re: When past onwer takes of nest hub off thier google home but

MplsCustomer — Sun, 09 Oct 2022 16:19:09 GMT

@Jose_

The previous owner of the Nest Hub needs to "Remove" or "Forget" the device in the Google Home app while it is still on the previous owner's Wi-Fi, and then perform a factory reset.

https://support.google.com/googlenest/answer/11151047?hl=en#zippy=%2Cspeakers-and-displays

https://support.google.com/googlenest/answer/7170507?hl=en#zippy=%2Cif-your-speaker-or-display-is-currently-connected-to-a-wi-fi-network

Otherwise you may need to contact Google Nest Support to see if they can override their limitations on the device: https://support.google.com/googlenest/gethelp

Re: When past onwer takes of nest hub off thier google home but

Dan_A — Wed, 12 Oct 2022 20:50:39 GMT

Hi folks,

Thanks again for helping here, @MplsCustomer.

@Jose_ and @KDusich, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Best,

Dan

Re: When past onwer takes of nest hub off thier google home but

Muddi — Sun, 16 Oct 2022 06:02:59 GMT

Hey there,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: When past onwer takes of nest hub off thier google home but

Muddi — Mon, 17 Oct 2022 06:33:17 GMT

Hi everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi