topic Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm. in Speakers and Displays

Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

RSVCS1 — Thu, 27 Oct 2022 19:32:09 GMT

I have the media alarm set to Spotify music to begin at 4 am. I am now all of a sudden getting this Google Assistant extremely annoying bong each morning instead of my music. If I go into my Home app I can see that Spotify is playing although it is not. If I adjust the sound the music begins to play. Does anyone know how to get rid of the Google Assistant from my alarm? It is not located anywhere in my alarms. I have reset the Google Mini to factory and also reset my alarm and voice controls several times. Still, that annoying bong comes back.

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Juni — Mon, 31 Oct 2022 21:21:37 GMT

Hi RSVCS,

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have. Let’s check what’s going on. A few things: does this alarm go off at that same time? Could you check if maybe you created a time based routine? Check this helpful link on how to manage your routines.

Keep me posted.

Thanks,

Juni

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Juni — Thu, 03 Nov 2022 21:30:12 GMT

Hi there,

I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

Juni

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

RSVCS1 — Fri, 04 Nov 2022 00:21:29 GMT

I still have not gotten any resolution about how to get rid of the annoying bong alarm of the Google Assistant that is interrupting my daily Media Alarm that I have set on my Google Mini. So yes I am still waiting for support to give me a resolution.

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

RSVCS1 — Fri, 04 Nov 2022 00:32:59 GMT

Sorry, I just saw your reply. Not sure why it did not show in my email. No, I do not have any schedule or routine set up. I have only set up the Media Alarm and then Google introduced the Assistant. It began interrupting my alarm and then I have not been able to remove it.

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Princesss — Fri, 04 Nov 2022 05:22:24 GMT

Hi RSVCS1,

Thanks for the additional info. Could you please provide us the cast firmware version of your Google Nest speakers?

To check which firmware version you're on, follow these steps:

Make sure your mobile device or tablet is linked to the same account as your speaker or display.
Open the Google Home app .
Touch and hold your device's tile.
At the top right, tap Settings Device information.
Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Best,

Princess

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

RSVCS1 — Fri, 04 Nov 2022 11:15:17 GMT

My Google Mini Cast Firmware: 1.56.313652

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Azarco — Fri, 04 Nov 2022 17:40:00 GMT

Hey there,

Got it. By the way, have you tried resetting your Nest Mini to its default settings? Also to make sure, what's the response of your speaker when you set up your media alarm? Could you try deleting it and create a new one?

Keep us posted.

Regards,

Alex

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

RSVCS1 — Fri, 04 Nov 2022 20:01:02 GMT

Im now guessing you have not read my original message.

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Azarco — Fri, 04 Nov 2022 23:37:19 GMT

Hey RSVCS1,

Oops, my bad! Could you fill out this form so that we can check this with our team? Let us know once you're done.

Thanks,

Alex

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Azarco — Mon, 07 Nov 2022 23:39:46 GMT

Hello there,

Have you had the chance to fill out the form?

Regards,

Alex

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

RSVCS1 — Tue, 08 Nov 2022 12:34:43 GMT

Sure I have filled out the form here also. This is only the second form now. I have posted for help in several places and I have been chasing a resolution now for a few weeks. This is crazy that Google Assistant can invade my space like this and no one knows how to disable it. I filled out a form that was also sent to my email. But that seemed to be just for feedback of some sort not for a resolution to my issue. Do we even have a choice not to have Google Assistant? It does not seem so to me. It looks like it is being integrated into my settings if I want it or not.

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Azarco — Tue, 08 Nov 2022 21:54:20 GMT

Hey RSVCS1,

We received your form — thanks for filling it out. Our team will reach out to you via email to further assist you. We'll keep the thread open so that we can monitor your case. We appreciate your patience.

Best,
Alex

Re: Google Mini Media Alarm set to Spotify vs Google Assistant Alarm.

Azarco — Sun, 20 Nov 2022 22:22:47 GMT

Hey there,

Our team already sent you an email — did you receive it? If so, kindly reply to it so that our team can further assist you. Also, I'll go ahead and lock this thread after 24 hours.

Kind regards,

Alex