topic Re: IOS shows empty screen on notifications for google home in Speakers and Displays

IOS shows empty screen on notifications for google home

Tortal — Thu, 20 Oct 2022 09:20:56 GMT

Hello,

I don’t find any way of turning notification on in order for my nest to find my phone. The screen for notifications setting is empty as shown in the images I’ve added below.

They are shown then steps i chronologically uses to access the setting page.

(I’m asking my nest “where’s my phone ?” And get the answer “I can only find a phone if it has notifications turned on in the google home app”)

Screenshots

iPhone 13

iOS 15.6 (MLPK3QN/A)

Re: IOS shows empty screen on notifications for google home

MplsCustomer — Thu, 20 Oct 2022 16:08:45 GMT

@Tortal

Another customer reported this same weird problem on iOS, and was able to resolve it by deleting and reinstalling the Google Home app:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Cannot-turn-on-Notifications-on-an-iPhone-blank-screen/m-p/263267

Re: IOS shows empty screen on notifications for google home

Princesss — Wed, 26 Oct 2022 01:15:57 GMT

Hi folks,

Thanks for visiting the Community.

@MplsCustomer, thanks for helping us.

@Tortal, have you tried the steps suggested on the main thread? Let us know if it works and we'd be glad to assist you further.

Best,

Princess

Re: IOS shows empty screen on notifications for google home

Dan_A — Sat, 29 Oct 2022 21:43:39 GMT

Hi folks,

@Princesss, @MplsCustomer, thanks for the help.

@Tortal, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Regards,

Dan

Re: IOS shows empty screen on notifications for google home

Tortal — Sun, 30 Oct 2022 07:42:50 GMT

After uninstalling and installing the home app I still experience the same problem.

Re: IOS shows empty screen on notifications for google home

MplsCustomer — Sun, 30 Oct 2022 13:25:36 GMT

@Tortal

Can't you click on "General notifications" to get access to additional options?

Re: IOS shows empty screen on notifications for google home

Dan_A — Tue, 01 Nov 2022 22:23:07 GMT

Hi Tortal,

Have you checked @MplsCustomer screenshot? If it's still not showing up, try to use another phone to confirm if the notification's showing or not. By the way, what iOS version do you have?

Keep us posted.

Best,

Dan

Re: IOS shows empty screen on notifications for google home

aatienza — Sat, 05 Nov 2022 05:12:14 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Princess and Dan.

Thanks,

Archie

Re: IOS shows empty screen on notifications for google home

Muddi — Sun, 06 Nov 2022 06:25:37 GMT

Hey folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi