topic Re: Google photo ambient display issue in Speakers and Displays

Google photo ambient display issue

Abbyhope011 — Wed, 02 Nov 2022 18:06:25 GMT

Hello all, I’ve been having an issue on my new Google tv. I tried to set up ambient mode to view my own google photos and it redirected me to the google home app, in which I tried accessing settings. Whenever I click on the gear icon in the app it tells me it’s having trouble connecting to iCloud.

I saw a post on here from September of last year about the same issue. A team member replied and said the team is working on it. However, it’s been a year now and I can’t find any answers and was wondering if there’s a way to resolve this issue.

Any help or suggestions would be appreciated. Was hoping the features would work on my brand new and expensive TV.

Re: Google photo ambient display issue

jeemikal — Thu, 03 Nov 2022 12:26:33 GMT

The same issue is with me as well. I was trolling and find your post related to my issue. well, I am new here. I feel like it's a pleasant place with a lot of knowledge.

Re: Google photo ambient display issue

Azarco — Sun, 06 Nov 2022 22:37:48 GMT

Hey folks,

Thanks for reaching out — let see what's going on.

To make sure, are you referring to Chromecast with Google TV? If so, is it the 4K or HD? Here's how to check. Make sure your devices are connected to the same network and within 15-20 feet of your router. You might want to check this guide for more information.

Looking forward to your response.

Best,
Alex

Re: Google photo ambient display issue

Azarco — Wed, 09 Nov 2022 22:41:30 GMT

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,
Alex

Re: Google photo ambient display issue

Azarco — Thu, 10 Nov 2022 22:44:05 GMT

Hi all,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex