My Nest Hub doesn't proceed past connected even when my Google Home app says "set up complete".

Rdianco — Fri, 27 Aug 2021 18:41:37 GMT

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Original Poster: Jason Doyle 3112

Nest display says connected, I complete the set up on Google Home but the Nest Hub screen continues to say connected, not completing the set up.

Re: My Nest Hub doesn't proceed past connected even when my Google Home app says "set up comple

Rdianco — Fri, 27 Aug 2021 18:42:03 GMT

Hello Jason Doyle 3112,

I am sorry that you are encountering this connectivity issue with your device. I understand your concern. The Google team is aware of this issue and is investigating a possible cause. There are no other steps to take at this time to troubleshoot.

I just wanted to check in, has this issue resolved on its own for your device?

If YES (has been fixed), could you please send feedback with the words: "GHT3 Nest Hub link account issue fixed" with an explanation of the situation?

If NO (has NOT been fixed), could you please send feedback with the words: "GHT3 Nest Hub stuck on link account screen" with an explanation of the situation?

Your feedback is greatly appreciated, as it will help our engineering team address this issue.

- From Frances (Community Specialist)

topic My Nest Hub doesn't proceed past connected even when my Google Home app says "set up complete". in Speakers and Displays

My Nest Hub doesn't proceed past connected even when my Google Home app says "set up complete".

Re: My Nest Hub doesn't proceed past connected even when my Google Home app says "set up comple