topic Re: Nest does not wake my TV via Chrome Cast when casting in Speakers and Displays

Nest does not wake my TV via Chrome Cast when casting

Izelube — Sun, 06 Nov 2022 09:16:46 GMT

I have a problem when casting from my Google Home Nest Hub (2nd gen).

I use “listen to xyz on Spotify on All Speakers” and “All Speakers” is a group linked to all google speakers AND my Google Chrome Cast 2nd Gen….

Problem is, while it starts casting, the Chrome Cast does not “wake” the TV it’s connected to, so I have to follow-up and start TV manually.

If I just use single cast to TV it works, and wakes TV…

Re: Nest does not wake my TV via Chrome Cast when casting

Princesss — Sat, 12 Nov 2022 05:02:36 GMT

Hi Izelube,

Thanks for reaching out.

Could you tell us if this is working before on your TV? Also, have you tried to ask it a different content to cast using a different music provider? Let's make sure that all these devices are all connected to the same Wi-Fi network and TV should be on standby mode to make it work.

Keep me posted if you notice any changes on its behavior.

Best,

Princess

Re: Nest does not wake my TV via Chrome Cast when casting

Princesss — Tue, 15 Nov 2022 05:03:35 GMT

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Nest does not wake my TV via Chrome Cast when casting

Izelube — Tue, 15 Nov 2022 07:03:10 GMT

It has worked before, and still today, in the sense I can wake TV manually via “Hey google turn on TV” (name of my chrome cast)…

But when you cast to a speaker group where chrome cast is included, TV is not turned on - I am assuming you are not specifically sending a “turn on” command to the Chrome Cast in the speaker group…?

Re: Nest does not wake my TV via Chrome Cast when casting

Izelube — Tue, 15 Nov 2022 07:05:49 GMT

No, still a problem. See previous reply. Might add that, yes it’s on same wifi. Works to manually turn on TV after all…

Re: Nest does not wake my TV via Chrome Cast when casting

Princesss — Wed, 16 Nov 2022 00:19:39 GMT

Hi Izelube,

Thanks for the additional info. That's right, if you will cast a content on speaker group, it will not automatically turn the TV on. Make sure that the Chromecast and other devices are turned on before casting for it to work.

Best,

Princess

Re: Nest does not wake my TV via Chrome Cast when casting

Izelube — Wed, 16 Nov 2022 04:24:25 GMT

Do you handle ”customer feature requests” at Google? 🙂 If so pls consider this one…

Re: Nest does not wake my TV via Chrome Cast when casting

Princesss — Thu, 17 Nov 2022 00:14:25 GMT

Hi Izelube,

We'll surely take this as a feature request and we will appreciate if you can also send feedback from your end by following the steps on this link: https://goo.gle/2NvQG6R

We know that there are lot to improve with our devices, but with your help we all hope that these possibilities would be available in the future.

Best,

Princess

Re: Nest does not wake my TV via Chrome Cast when casting

aatienza — Fri, 18 Nov 2022 02:28:39 GMT

Hey there,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

I appreciate the help, Princess.

Thanks,

Archie