topic Re: prevent Google's google assistant to intervene when i say alexa in Speakers and Displays

prevent Google's google assistant to intervene when i say alexa

ofir — Sun, 13 Nov 2022 20:29:22 GMT

I have a funny question
I have a nest max hub screen
And next to it are 2 Amazon Echo Dot 4th Generation speakers
Every time I turn to Alexa, Google intervenes
On the other hand, I don't want to disable face match
You should perhaps consider giving the option that Google Assistant did not intervene when I say Alexa

Re: prevent Google's google assistant to intervene when i say alexa

Dan_A — Sun, 20 Nov 2022 20:15:49 GMT

Hi ofir,

Warmest welcome from the Community team!

Having multiple devices really give you multiple features and choices which makes things easier. Let me help you find out exactly what's going on with your Google Assistant. A few questions: the Google Assistant is about the assistant on your Nest Hub Max, right? There is a trigger word for all Google devices, what is the exact command you're giving to Alexa why your Nest Hub Max intervenes and what's is the response?

Keep me posted.

Best,

Dam

Re: prevent Google's google assistant to intervene when i say alexa

ofir — Sun, 20 Nov 2022 21:37:44 GMT

hi dan

When I say the word Alexa
So Google Assistant intervenes
Because I have facial recognition on MAX NEST HUB
In my opinion there are 2 ways to solve the problem
1. I will disable the possibility of facial recognition
2. That Google add a condition when I say the word Alexa that Google Assistant did not intervene

Re: prevent Google's google assistant to intervene when i say alexa

Dan_A — Mon, 21 Nov 2022 18:47:54 GMT

Hey there,

You got a good idea on the 1st one and on the 2nd option I need to gain more information to know what steps to take next. For confirmation, your Google Nest Hub Max responds whenever you say "Alexa"? Is it in front of the device or even away from it? What is the exact response? Are both Nest Hub Max and Alexa in the same room or even within arms reach from each other?

Best regards,

Dan

Re: prevent Google's google assistant to intervene when i say alexa

ofir — Mon, 21 Nov 2022 19:30:50 GMT

HI DAN ,HI GOOGLE 🤔

This happens when MAX NEST hub recognizes my face
Alexa and MAX NEST hub are in the same room next to each other

It's fine, it doesn't bother me that much
I'm afraid to contact Alexa because Google is jealous
And there are a number of funny sentences when I turn to Alexa

Re: prevent Google's google assistant to intervene when i say alexa

Dan_A — Tue, 22 Nov 2022 18:32:26 GMT

Hey there,

I hear you. If it's ok with you, would you be willing to disable your Nest Hub Max's face recognition or change certain settings with your Alexa to not be so sensitive? Seems like you're being fought for attention by your two devices, or as you mentioned, Google being a little bit jealous.

Keep me posted.

Thanks,

Dan

Re: prevent Google's google assistant to intervene when i say alexa

ofir — Wed, 23 Nov 2022 10:30:10 GMT

It's not bad that they will fight a little
The truth is that snobbish Alexa ignores Google
Google praises Alexa
Google is also smarter than Alexa and is not willing to do everything I tell it
He has an independent mind

Re: prevent Google's google assistant to intervene when i say alexa

Azarco — Thu, 24 Nov 2022 21:12:21 GMT

Hello ofir,

We love hearing your feedback. It's best to send it on your device or your Google Home app. Let us know if you have other questions otherwise, we'll go ahead and lock this thread after 24 hours.

Should that happen, feel free to start a new thread and the Community would be glad to assist you.

Cheers,

Alex

Re: prevent Google's google assistant to intervene when i say alexa

ofir — Thu, 24 Nov 2022 21:17:35 GMT

hi alex

You can lock it now
No need to wait 24 hours
sorry for my funny english
it's not me
Google Translate is responsible

Re: prevent Google's google assistant to intervene when i say alexa

Azarco — Thu, 24 Nov 2022 22:59:15 GMT

Hey ofir,

No worries. I'll go ahead and lock this thread now. If you need help with your Google Nest devices, you know where to find us.

Thanks,
Alex