topic Re: Netflix won’t link to home in Speakers and Displays

Netflix currently not working on Nest Hubs

MplsCustomer — Fri, 11 Nov 2022 03:13:32 GMT

Starting about 2:40 pm US Central Time on Nov. 10, it hasn't been possible to stream Netflix on a Nest Hub. The Nest Hub reports that the link to Netflix isn't working and suggests unlinking and relinking to Netflix. However, the relink to Netflix simply stalls with a blank screen with clients3.google.com at the top.

Netflix won’t link to home

tstar7028 — Sat, 11 Dec 2021 17:18:06 GMT

I have followed the steps multiple times to link my Netflix account to my home. After I enter my email and password and click link, I get a blank screen that says “clients3.google.com”. Nothing happens after that and the account is not linked. Any help would be appreciated!

Re: Netflix won’t link to home

djtetei — Sat, 11 Dec 2021 19:23:15 GMT

Send feedback to Google to let them know they have problems with this again.

Re: Netflix won’t link to home

Jeran — Thu, 16 Dec 2021 17:38:10 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Netflix won’t link to home

tstar7028 — Thu, 16 Dec 2021 20:15:35 GMT

Still have not gotten Netflix to link.

Re: Netflix won’t link to home

Jeran — Fri, 17 Dec 2021 16:38:55 GMT

That is strange, I'm sorry to hear that the Google Home app is giving you trouble. Let me ask you a few questions about what's happening:

Is your Google Home app up-to-date?
Have you tried uninstalling and reinstalling the app?
Are these the instructions you're using when you run into the issue?
Do you experience the same issue when you try to link other accounts?

Thank you for your patience on this, let me know if you had any other questions or concerns.

Best regards,

Jeran

Re: Netflix won’t link to home

OReed — Mon, 20 Dec 2021 16:51:48 GMT

I'm having the same issue, and haven't found a solution yet. I've tried restarting the device and installing the app but every time I try again it still goes to that error site.

Re: Netflix won’t link to home

Jeran — Wed, 22 Dec 2021 17:04:23 GMT

Hey there OReed,

That is a strange issue. Are you able to see if the error persists when you try to link Netflix with Google Home using another device, such as a phone or tablet? Also, if you have the time, would you be willing to re-create the issue, then submit feedback via the Google Home app with logs enabled? That way our engineering team can look deeper into this issue.

Thank you so much, and I look forward to your response!

Best regards,

Jeran

Re: Netflix won’t link to home

MrAlanay — Sun, 26 Dec 2021 15:14:17 GMT

Helllo! I'm having the same issue with the Google Home app. My Disney+ and Spotify had no issues connecting, but the netflixing linking (after filling in username and password) end up on the same URL as op.

Re: Netflix won’t link to home

Jeran — Tue, 28 Dec 2021 19:32:58 GMT

Hey there MrAlanay,

Would you be able to follow the same steps and submit feedback via the Google Home app with logs enabled? Every bit of feedback that our engineering team gets will help them out!

Best regards,

Jeran

Re: Netflix won’t link to home

Atrain97 — Wed, 05 Jan 2022 04:16:34 GMT

I'm experiencing the same issue linking my new Nest Hub to Netflix. On Chrome, just the blank white screen with URL ending with error. On Samsung's Browser, it gives an error 400. 400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

Re: Netflix won’t link to home

FnB — Fri, 07 Jan 2022 03:39:23 GMT

Just had to reboot my Chromecast and I am also having this same issue.

Any updates?

Re: Netflix won’t link to home

Harro — Tue, 11 Jan 2022 20:43:47 GMT

Also having this issue

Re: Netflix won’t link to home

the_man — Sat, 15 Jan 2022 15:41:38 GMT

i am also having this isue

Re: Netflix won’t link to home

SmilingNihilism — Sun, 16 Jan 2022 16:58:38 GMT

Hi there I am also having the same issue with netflix and all , I have sent feedback, do you know when this will be fixed. I have screen records of the process leading up to the 400 error

Re: Netflix won’t link to home

moneill — Wed, 19 Jan 2022 16:29:58 GMT

Sos this is happening to me today...so it isn't so strange as I google and find this has been an issue for folks for years. ---

Re: Netflix won’t link to home

moneill — Wed, 19 Jan 2022 16:36:49 GMT

Woke up this morning and my Nest Hub tells me that I have to unlink my Netflix and 'link' again.

So I did and it won't let me link. Enter my Netflix username/password and it goes to a blank screen. I can cast to Nest but can't link google home with Netflix.

Re: Netflix won’t link to home

Iainddd — Mon, 24 Jan 2022 05:41:55 GMT

Same issue here

Re: Netflix won’t link to home

Jeran — Tue, 25 Jan 2022 18:59:21 GMT

Hey there,

I'm sorry to see that this issue is giving a lot of folks headaches. There are a couple of things we can try here. First, if you have access to another device, such as a phone or tablet, log out of your Google Account on the Google Home app on the original phone, then install Google Home on the other device, log in, and attempt to link Netflix.

However, if that doesn't work, or you do not have access to another device, try logging out of your Google Account on the Google Home app, uninstall and re-install Google Home, then log in and attempt to link to Netflix.

Let me know if this works out for you or not, I look forward to the responses.

Best regards,

Jeran

Re: Netflix won’t link to home

alittlebunny — Tue, 25 Jan 2022 19:53:57 GMT

I've been having these issues as well; just tried following the above steps, but still having the same issue with the blank clients3.google.com page