topic Re: Can't set alarm on Neat Hub via voice in DE in Speakers and Displays

Can't set alarm on Neat Hub via voice in DE

TheTimmaeh — Sun, 04 Dec 2022 12:09:34 GMT

Hey there! I've been using Home Minis in every room without any issues. Every night I set my alarm for the next morning via voice in German. I've upgraded to a Nest Hub (2nd Gen) and I'm trying to do the same thing, set my alarm. The transcript on screen matches what I said, but the response is "Sorry, I didn't understand that". Repeating the command in English works fine. I power cycled and even reset the device, but nothing helped.

Is there any solution to this or do I have to return my total of 6 hubs?

Re: Can't set alarm on Neat Hub via voice in DE

TheTimmaeh — Tue, 06 Dec 2022 13:21:15 GMT

I contacted support and we were able to replicate and resolve the issue. All I had to do was remove English from my Google Assistant languages and then re-add it.

Re: Can't set alarm on Neat Hub via voice in DE

Juni — Tue, 06 Dec 2022 14:27:56 GMT

Hi TheTimmaeh,

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Thanks,

Juni