topic Re: Factory reset for Google nest? does it work to restore connectivity to BBC radio stations? in Speakers and Displays

Cannot play BBC radio stations

justabusstopinh — Thu, 07 Oct 2021 16:19:00 GMT

for the past year have listened to BBC radio with no problems. Since Monday 4th Oct complete silence. Why?

Google Home Mini will not play BBC Radio Stations

Number-10 — Thu, 07 Oct 2021 09:56:34 GMT

Re: Cannot play BBC radio stations

Zed — Fri, 08 Oct 2021 04:09:25 GMT

I've had the same issue since 4th October also. None of the BBC stations play on my Nest Mini. It'll say ok, then silence. I called Nest Home support & they think it's the BBC's servers. The agent I spoke to said they can't do anything better it's a BBC server issue (they think)

Re: Google Home Mini will not play BBC Radio Stations

Zed — Fri, 08 Oct 2021 04:50:31 GMT

I'm experiencing the same issue, unfortunately.

Re: Cannot play BBC radio stations

Lurpak — Fri, 08 Oct 2021 17:50:47 GMT

Same here, although it's only the Nest WiFi point in the kitchen, the one I always use for BBC radio, that's not working. The other one that I rarely use for radio is still working fine. In the kitchen, I ask for radio 1 and it says OK playing Radio 1 from the BBC and then silence.

Re: Cannot play BBC radio stations

Lurpak — Fri, 08 Oct 2021 17:51:19 GMT

Factory reset had no effect either.

Re: Cannot play BBC radio stations

NG2Pie — Fri, 08 Oct 2021 19:38:12 GMT

It's notable that the BBC station icon is visible on the Google Home app. - but the station is paused and won't play.

Goodge nest stopped playing radio station

Krystyna — Sat, 09 Oct 2021 06:44:58 GMT

my google nest/dot in my room has stopped playing my usual radio 2 station when I ask it to. The other two still play when I ask….how can I get it back pls as I listen to it to wake up. TIA

Re: Goodge nest stopped playing radio station

Alec — Sat, 09 Oct 2021 08:26:49 GMT

I haven't got an answer, but I have the same problem. I have several speakers, but only one is affected. It used to work, but just decided not to work for BBC radio channels only. I have tried lots of resets etc, but nothing works for voice requests. Other methods of streaming to it do work, but I want voice demands to be my way of selecting bbc radio. The device responds exactly as I would expect, the only problem being that the radio audio does not appear.

Google home not playing bbc radio stations

Janeburrows93 — Sat, 09 Oct 2021 08:43:05 GMT

Why does my google home device suddenly not play bbc radio stations. I have requested it in the last 2 days and the google home device just stays silent? Not even an error message?

Re: Google home not playing bbc radio stations

Beccibean — Sat, 09 Oct 2021 08:51:04 GMT

Same. No changes made to anything and it's only used to play BBC stations and news mostly. No error messages.. just silence. Following 🙂

Re: Google home not playing bbc radio stations

Beccibean — Sat, 09 Oct 2021 08:56:21 GMT

May be connected. Just downloaded phone app 'tuned in' to listen to radio 1 and it says it's not available in your region (it is I live in a Midlands town UK)

Re: Cannot play BBC radio stations

Tig27 — Sat, 09 Oct 2021 10:37:13 GMT

I've had exactly thr same. I've been listening to BBC Radio stations on my Google Mini for the past two years. But since this week 8th Oct, suddenly silence. I can other stations on it no probs. But I ask for BBC, Google says its playing, but silence.

Re: Google home not playing bbc radio stations

CABMAC — Sat, 09 Oct 2021 11:09:44 GMT

Same issue here. Tried switching off and on and hasn't fixed the issue.

Re: Google home not playing bbc radio stations

Oldbill70 — Sat, 09 Oct 2021 11:10:18 GMT

Exactly the same as above...always use BBC radio stations and when asked to play them it stated streaming to BBC radio 2 etc and then goes silent ...no statement as to why, plus plays other radio stations okay I have rebooted several times but no change ...HELP very frustraing

Factory reset for Google nest? does it work to restore connectivity to BBC radio stations?

Oldbill70 — Sat, 09 Oct 2021 11:20:55 GMT

Help I've tried rebooting several times the Google Nest but it still will not connect to BBC radio stations, other radio stations YES...Should I complete a factory reset, has anyone else tried this and had success?

Re: Factory reset for Google nest? does it work to restore connectivity to BBC radio stations?

BrotherBongo — Sat, 09 Oct 2021 11:26:49 GMT

I am having the same problem, no BBC stations! I have just tried a factory reset, but still no joy.

Re: Factory reset for Google nest? does it work to restore connectivity to BBC radio stations?

Polly — Sat, 09 Oct 2021 11:51:04 GMT

I’m having the same issue

Re: Factory reset for Google nest? does it work to restore connectivity to BBC radio stations?

SimonB — Sat, 09 Oct 2021 13:31:29 GMT

Me too, factory reset also did not work. I have two and both stopped playing BBC stations Friday morning.

Re: Factory reset for Google nest? does it work to restore connectivity to BBC radio stations?

Zed — Sat, 09 Oct 2021 13:36:10 GMT

I'm not sure what to do.