topic Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth in Speakers and Displays

Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

mspam — Wed, 07 Dec 2022 03:10:21 GMT

I have both Google and Google Nest speakers throughout our home. They worked great until last week or so. Now the Google devices do not show up in the Apple bluetooth settings, so I am not able to play my music from my iPhone or iPad on any of the speakers with bluetooth. In addition, I deleted one speaker as a test to see if reinstalling would solve the problem. The Google Home app will not let me add the speaker...keeps going in a loop asking me to identify the device I want to add. I have spent hours trying to troubleshoot, both with Apple and on my own. Conclusion is that it is a Google software issue. Deleted the home app and reinstalled; no change. HELP!!!

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

Juni — Tue, 13 Dec 2022 19:09:46 GMT

Hi mspam,

Thanks for posting and for being a step ahead of us.

I know how it feels when something isn’t working as it should, so let’s get this resolved. You can check the steps below on how to relink your Apple devices through Bluetooth.

From the Google Home app

Open the Google Home app .
Touch and hold the tile of the device you want to pair.
Tap Settings Audio Paired Bluetooth devices Enable Pairing Mode.

From your mobile device's Bluetooth settings

On your mobile device's Home screen, tap Settings Bluetooth.
Turn on Bluetooth .
Tap the name of the speaker or display you'd like to pair.

Check this link for more details.

Keep me posted.

Thanks,

Juni

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

mspam — Tue, 13 Dec 2022 22:33:32 GMT

Hi Juni, thank you for your response; however, I have tried all of this and iPhone 14 pro is not even recognizing any of my Google bluetooth speakers. It will not even allow me to add my Google mini speaker, although I have other Nest speakers that are on the home app, but will not connect to bluetooth on my iPhone.

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

mspam — Tue, 13 Dec 2022 22:34:47 GMT

Forgot to mention; iPhone will connect to OTHER BLUETOOTH SPEAKERS that are not Google/Nest. I believe this is a Google issue that arose with the latest IOS update.

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

Juni — Thu, 15 Dec 2022 16:01:49 GMT

Hi there,

Thanks for the details you provided. Sorry that you are still experiencing the issue. Could you identify which Nest speakers are we working with? Let’s go ahead and do a full reset of your Nest speakers to put them back to their default setting and set them up as a new device. Here is a helpful link. Once done setting up try to link it via Bluetooth again by following the steps provided in the earlier post.

Let me know how it goes.

Regards,

Juni

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

Azarco — Sun, 18 Dec 2022 22:13:52 GMT

Hello mspam,

How's it going with your Google Nest speaker? Did resetting your speaker help? Let us know by updating this thread and the Community will be happy to lend a hand.

Best,

Alex

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

mspam — Mon, 19 Dec 2022 11:07:47 GMT

Thank you Alex for following back up. Unfortunately, I tried resetting the speaker and it still is not showing up on the Bluetooth selections for my IPhone 14Pro. I have another (non-Nest/Google) speaker and it shows up as a selection with no connection problems. This leads me to believe that the problem is not Apple, but Google/Nest. Resetting did allow me to find the speaker on the Google home app, however. So frustrated…..I miss my music! I am only able to get the Google/Nest speakers to pull music from Pandora.

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

mspam — Mon, 19 Dec 2022 11:12:50 GMT

Hi Juni, just tried this again and it worked!!!!! Can’t tell you how grateful I am for your’s and Alex’s help. You rock!

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

mspam — Mon, 19 Dec 2022 11:15:05 GMT

By the way, I had to UNPair first.

Re: Problem with Apple Devices Connecting to Google/Nest Speakers with Bluetooth

Azarco — Tue, 20 Dec 2022 03:52:40 GMT

Hey mspam,

Awesome! We're glad to hear everything is now working on your end. Let us know if we can help with anything else otherwise, we'll go ahead and lock this thread after 24 hours.

Cheers,

Alex