https://www.googlenestcommunity.com/t5/Speakers-and-Displays/I-recently-changed-internet-providers-and-my-smart-home-speaker-does-not/m-p/2071#M571 <DIV>Hi Joseph DeForest,</DIV><DIV>&nbsp;</DIV><DIV><DIV>Thank you for reaching out. I appreciate you taking the time to troubleshoot and reset your speaker. I have some quick questions to get a better understanding of the issue.</DIV><DIV><UL><LI>Which device is this post in regard to? (model name, generation number)</LI><LI>Is your speaker&nbsp;powering on?</LI><LI>What error message are you getting from the speaker? What does it say?&nbsp;</LI><LI>Have you tried connecting your devices to a mobile hotspot? What happens?</LI></UL><DIV>I look forward to your response, thanks for your patience.</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV><DIV><EM>- From Frances (Community Specialist)</EM></DIV></DIV></DIV> Mon, 30 Aug 2021 16:05:15 GMT Rdianco 2021-08-30T16:05:15Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/I-recently-changed-internet-providers-and-my-smart-home-speaker-does-not/m-p/2070#M570 <P><FONT size="2"><STRONG>Disclaimer:</STRONG><SPAN>&nbsp;</SPAN>This<SPAN>&nbsp;</SPAN><A href="https://support.google.com/googlenest/thread/121795144/i-recently-changed-internet-providers-and-my-smart-home-speaker-does-not-connect-what-do-i-do" target="_blank" rel="nofollow noopener noreferrer">thread</A><SPAN>&nbsp;</SPAN>was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.</FONT></P><P data-unlink="true"><FONT size="2">Original poster:<STRONG> Joseph DeForest&nbsp;</STRONG></FONT></P><P data-unlink="true">&nbsp;</P><DIV class="thread-question__payload"><FONT size="2">I have gone to the factory default setting</FONT></DIV><DIV class="thread-question__details">&nbsp;</DIV> Mon, 30 Aug 2021 16:04:40 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/I-recently-changed-internet-providers-and-my-smart-home-speaker-does-not/m-p/2070#M570 Rdianco 2021-08-30T16:04:40Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/I-recently-changed-internet-providers-and-my-smart-home-speaker-does-not/m-p/2071#M571 <DIV>Hi Joseph DeForest,</DIV><DIV>&nbsp;</DIV><DIV><DIV>Thank you for reaching out. I appreciate you taking the time to troubleshoot and reset your speaker. I have some quick questions to get a better understanding of the issue.</DIV><DIV><UL><LI>Which device is this post in regard to? (model name, generation number)</LI><LI>Is your speaker&nbsp;powering on?</LI><LI>What error message are you getting from the speaker? What does it say?&nbsp;</LI><LI>Have you tried connecting your devices to a mobile hotspot? What happens?</LI></UL><DIV>I look forward to your response, thanks for your patience.</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV><DIV><EM>- From Frances (Community Specialist)</EM></DIV></DIV></DIV> Mon, 30 Aug 2021 16:05:15 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/I-recently-changed-internet-providers-and-my-smart-home-speaker-does-not/m-p/2071#M571 Rdianco 2021-08-30T16:05:15Z