topic Re: Reminders are counter-intuitive in Speakers and Displays

Reminders are counter-intuitive

Daemon — Mon, 05 Dec 2022 20:04:46 GMT

I am trying to use a Nest Mini to remind my visually and cognitively impaired mother to take her medicines.

At the specified time it plays a chime, then says, "I have a reminder for <Mom's name>".

She intuitively replies, "Ok Google, what is my reminder?"

It then reads off a list of upcoming reminders. If a minute or more has passed since the chime, it doesn't even read the current reminder that triggered it!

I've read the other locked threads on this topic:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Read-ONLY-the-current-reminder/m-p/112683

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Reminders/m-p/123394

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Whats-my-reminder/m-p/128013

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Reminders/m-p/210360

I'm aware that the solution is to instead say, "OK Google, what are my notifications"

There is no way my mother is going to remember that.

This behavior is worse than useless, it's dangerous, and Google Home cannot be relied upon for any important reminders until it is fixed.

Re: Reminders are counter-intuitive

Daemon — Fri, 09 Dec 2022 01:24:40 GMT

So I just discovered Family Bells, which seem to actually do what I wanted Reminders to do in the first place.

Re: Reminders are counter-intuitive

Dan_A — Sun, 11 Dec 2022 20:34:24 GMT

Hi Daemon,

I’m sorry to hear that you have concerns about notifications and reminders and would love to assist you further. For confirmation, have you already found the answers you’re looking for since you discovered Family Bell? Is your Nest Mini now working as it should be? How are the reminders?

For more details about Family Bell notifications, check out this guide.

Best,

Dan

Re: Reminders are counter-intuitive

Dan_A — Wed, 14 Dec 2022 20:42:48 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Reminders are counter-intuitive

Juni — Thu, 15 Dec 2022 21:08:44 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Juni

Re: Reminders are counter-intuitive

Daemon — Thu, 15 Dec 2022 21:28:42 GMT

Reminders continue to be useless, but Family Bells turned out to be exactly what I was looking for: it reads off the announcement at the scheduled time, and doesn't require any interaction to do so.

Re: Reminders are counter-intuitive

Juni — Fri, 16 Dec 2022 17:12:26 GMT

Hi Daemon,

Thanks for the response and sorry that you are still experiencing the issue. Can we try to temporarily change your Assistant Language to EN US then reboot your Nest Mini then try to set a reminder again and see how it goes.

Keep me posted.

Best,

Juni

Re: Reminders are counter-intuitive

Daemon — Fri, 16 Dec 2022 17:13:46 GMT

No. Please see the other 4 threads I linked, where people tried this and other troubleshooting.

Reminders just don't work, and I've no interest in using them.

Re: Reminders are counter-intuitive

Juni — Wed, 21 Dec 2022 17:27:12 GMT

Hi there,

Thanks for the response. We appreciate your feedback. We'll take this and pass it to the team. We are glad you found Family Bell as an alternative feature for your mom’s reminders.

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours.

Regards,

Juni