topic Re: RADIO ALARMS NO LONGER WORK in Speakers and Displays

RADIO ALARMS NO LONGER WORK

Thksnow — Tue, 01 Nov 2022 23:11:24 GMT

I have a Nest Hub which I have set up as a bedroom alarm clock with alarms which play one of my local FM radio stations. It has worked fine for months playing the local FM radio station via TuneIn. A few months ago the alarms started playing one of the standard alarm sounds as opposed to the radio station. I factory reset the hub and put in new alarms for the radio station and now it plays the radio station at the alarm time (see picture) but when you hit snooze or cancel it just keeps playing the radio station. You can verbally tell it to stop playing and it will, but if you pressed snooze originally it will come back on 10 mins later. Has anyone else seen this problem and does anyone know how to solve it? I've sent in data under a previous post, but after lots of back and forth with some Google folks they have now gone silent and have not produced a fix. Come on Google!!!!

Media Alarm Google Nest Hub

Crusstty — Thu, 21 Oct 2021 05:38:37 GMT

Hello,

when I try to setup a media alarm on my google nest hub display it only allows me to select from a list of sounds and seems to ignore the song I ask for. When I say the same command to my google nest mini it creates the alarm and plays the song no problem. Why is this feature available on the speaker, but not the display? Will the display get support to play music alarms? My display and speaker are both English Canada.

Thanks

Re: Media Alarm Google Nest Hub

frances — Thu, 04 Nov 2021 22:44:27 GMT

Hello Crusstty,

Thanks for reaching out. I understand your concern, waking up to a great alarm can help set the day. I would be more than happy to help look into your question. First, I have some quick questions to get a better understanding of this situation.

Is this a new issue? Did your media alarm work before?
Do you have a default media source linked in your Google Home app? (YouTube, Spotify, Pandora, etc.)
What commands are you using?
- Here are some example commands for media alarms:
  "Set <radio station> radio alarm for 6 AM tomorrow."
  
  "Set <song or artist> music alarm for 7 AM every day."
Are you getting any error messages?
What happens when you switch it to English US? Does the issue still occur?
What troubleshooting steps have you tried so far?

Thank you for your patience, I look forward to your response.

Re: Media Alarm Google Nest Hub

Crusstty — Fri, 05 Nov 2021 03:08:08 GMT

Hi frances,

Thanks for your response. My responses are inline below.

Thanks!

Is this a new issue? Did your media alarm work before?
- This has always been an issue with my google nest hub. My understanding was that the hub didn't have this functionality, but it was coming in the near future. That was a couple years ago.
Do you have a default media source linked in your Google Home app? (YouTube, Spotify, Pandora, etc.)
- I have youtube linked with a youtube premium subscription
What commands are you using?
- Hey google, set we built this city music alarm tomorrow at 7am
  - I then get an alarm for tomorrow at 7am playing gentle pastures
- Hey google, play we built this city tomorrow at 7am
  - The hub then plays the song right away with no alarm set
Are you getting any error messages?
- No errors, just no alarm that plays music
What happens when you switch it to English US? Does the issue still occur?
- If you are referring to the language setting of the assistant, I just checked and it is set to English US, but I'm located in Canada.
What troubleshooting steps have you tried so far?
- I tried the exact same voice commands on my Nest Mini speaker and I do get music alarms.

Re: Media Alarm Google Nest Hub

liamjake05 — Fri, 05 Nov 2021 19:01:37 GMT

Changing the language to English US solved the problem for me.

Re: Media Alarm Google Nest Hub

Crusstty — Fri, 05 Nov 2021 19:15:36 GMT

Do you need to set the language in the google home app or on each device?

This is what I have done

opened up the google home app
clicked my icon in the upper right
selected Assistant settings
selected Languages.

Here I found English (United States) is selected with the option to add another language. The bottom of the screen says "The Assistant on your phone will use this language, and English (Canada), the device language you set in Language & Region settings"

I checked under Devices to see if I could manage language and region settings but I couldn't find this.

Thanks

Re: Media Alarm Google Nest Hub

redevil — Mon, 10 Jan 2022 21:14:09 GMT

I'm having this issue on my Nest Hub 1gen as well. Cannot set a media alarm to play a radio station. How can I fix this?

Re: Media Alarm Google Nest Hub

NaomiT — Sat, 05 Feb 2022 16:22:26 GMT

Are you still having trouble with this? I've never tried setting a media alarm on my mini speakers, but for my hub (1st and 2nd gen, set to US English, physically in UK) I do the following:

"Hey Google, set a media alarm"

"Okay, set it for when?"

"<time>"

"Got it, and what would you like me to play?"

"<song> by <artist> / <playlist>"

"You've got it. I'll play <media> at <time / day>

It is worth nothing though that I discovered, at least when using a song or playlist, it still functions as a regular alarm in that it will only play for however long you've set your alarm to go off for before snoozing, and you will see the same alarm screen with the 'snooze' and 'stop' buttons. I'd hoped it would work more similarly to my mini hifi system - where I set a time for it to turn on and what to play and then it does that until I turn it off - so I could wake up to a chosen playlist and then continue to listen to that playlist as I got up and started my day, but that isn't the case.

I've found two workarounds for this. The first is to modify the preset morning routine to play my chosen music, then set the alarm to trigger that (go into the detailed settings of the specific alarm, you should see a toggle option for 'morning routine').

The second is to skip the traditional alarm altogether and create a new routine in the Home app as follows:

Starter: <time>

Action: <play music>

Device: <Nest hub>

I've ended up opting for the second because it means I can have my playlist start and continue uninterrupted, and there are no typical alarm buttons to tempt me, plus I can control my 'alarm' from the Home app - the inability to do this with normal alarms was always a bugbear for me, but could be the reverse for someone else.

I hope that helps!

Re: Media Alarm Google Nest Hub

NaomiT — Sat, 05 Feb 2022 16:24:40 GMT

See my comment above, hopefully that might help!

Re: Media Alarm Google Nest Hub

GarrettDS — Mon, 18 Apr 2022 21:34:28 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Media Alarm Google Nest Hub

Crusstty — Mon, 18 Apr 2022 22:27:03 GMT

Hi GarrettDS,

Yes this is still an issue. I'm not sure this is ever going to work on this device as it has been years and the feature works on other google devices, but not the google home hub gen 1. All of my attempts have been documented further up this thread.

Thanks

Re: Media Alarm Google Nest Hub

Jake — Tue, 10 May 2022 18:04:04 GMT

Hey Crusstty,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Media Alarm Google Nest Hub

Jake — Tue, 17 May 2022 18:09:00 GMT

Hey Crusstty,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Media Alarm Google Nest Hub

Jake — Fri, 20 May 2022 17:53:11 GMT

Hey Crusstty,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity.

Best regards,
Jake

Re: Media Alarm Google Nest Hub

Crusstty — Fri, 20 May 2022 18:49:30 GMT

Hi Jake,

Everything I have tried is further up this thread. It does not seem to be possible to set an alarm to play a particular song on the nest hub display. It doesnt seem like this feature is going to be available as it has been available on the nest mini speaker for a long time but the exact same commands do not work on the display. I don’t believe this is a problem with my configuration or display, I believe this feature is just not available.

thanks

Re: Media Alarm Google Nest Hub

redevil — Fri, 20 May 2022 18:56:07 GMT

Agreed, nothing seems to work to get this alarm to play an online radio station. Tried everything and when it is set it only plays the standard melodies/sounds for the standard alarm.

Re: Media Alarm Google Nest Hub

Hhhiles — Tue, 07 Jun 2022 01:21:20 GMT

Same problem here! I have bought this devis for my bedroom morning radio alarm and its not working. Unfortunatly, I will have to return this google nest hub 2! Very disapointing!

Re: Media Alarm Google Nest Hub

Hammmer — Sat, 23 Jul 2022 06:24:33 GMT

Hey guys. I too am having an issue with the radio alarm (under a different thread).

However, if all you want is for your hub to play a particular song at a certain time, I recommend using a Routine instead.

I had my radio alarm set for 7:30 on the hub in my bedroom and a routine set to play Davide Bowie/Hunky Dory (the album) at 9:00 on the hub in my office.

Re: Media Alarm Google Nest Hub

ken0arto — Fri, 29 Jul 2022 13:26:01 GMT

Same problem. Radio alarm works for a while then switches to arm tone. VERY FRUSTRATING!!!

Re: Media Alarm Google Nest Hub

Hammmer — Sat, 30 Jul 2022 02:53:50 GMT

Still having the issue - nothing seems to fix it.

All I want is for the radio app to play a Digital Radio station for an alarm at 7:30 weekdays and 9:00 weekends.

Both used to work but now all I get is the default alarm tones.

I purchased the hubs as a replacement for a radio/alarm in the first place.

Worked fine for a few years and now it does not work on a Gen 1 or Gen 2 device.

Language is set to US (although I live is AUS.)