topic Re: Google Homes not responding in Speakers and Displays

Google Homes not responding

daddydoodah — Thu, 07 Oct 2021 03:29:22 GMT

We have 3 minis, a Nest Audio and a Google Display in our house. We use them to do home control, search and music. All of sudden this evening, they all stopped responding. When we say "hey google," the device lights up to listen. Then when we speak our command or question, it flashes in the normal way to indicate that it heard. But then the lights go off and the assistant never follows the command or answers the question. I've found, that it can still give the time, but that's it. No the weather, or basic search, music or home control. It's the same on all 5 devices. My web activity shows all of the commands/searches, even though google is not performing any of them.

Re: Google Homes not responding

Ashepherdson — Thu, 07 Oct 2021 03:33:29 GMT

Can you reboot your devices, including your router, just to see if that can flush out whatever command is stuck?

Re: Google Homes not responding

daddydoodah — Thu, 07 Oct 2021 12:38:03 GMT

Okay, I tried that, but no change.

Re: Google Homes not responding

Ashepherdson — Thu, 07 Oct 2021 14:09:08 GMT

Can you Navigate to Settings > Google > Account services > Search, Assistant & Voice. There are some options there for responses , such as fulll, none, etc. Would suggest changing these settings to see if this kick starts anything.

Re: Google Homes not responding

daddydoodah — Thu, 07 Oct 2021 20:20:49 GMT

looks like it just fixed itself. thanks for your efforts.

Re: Google Homes not responding

frances — Tue, 12 Oct 2021 18:38:07 GMT

Hi All,

First, thank you Ashepherdson for answering this thread!

Hello daddydoodah, thanks for the update! I am glad to hear that your device is working again. As the issue has been resolved, I will go ahead and lock this thread. If you have any new questions or concerns, feel free to make a new post. Have a nice day.