topic 1 of my hubs showing wrong timezone in Speakers and Displays

1 of my hubs showing wrong timezone

Gemsaloon — Sat, 24 Dec 2022 04:23:22 GMT

Hi I recently added a new Google nest hub to my home network and it is saying it is in Palo Alto. All my other devices are in the correct timezone (Sydney). Has anyone seen this or can offer a solution to correcting this?

Re: 1 of my hubs showing wrong timezone

MplsCustomer — Sat, 24 Dec 2022 15:32:48 GMT

@Gemsaloon

I wonder whether you got a Nest Hub pre-programmed for the United States.

You could try removing the Nest Hub from the Google Home app and doing a factory reset (https://support.google.com/googlenest/answer/7073477?hl=en) and then reinstalling.

I don't know whether Nest Hubs are hard-configured with country settings that can't be updated; if you can't resolve it you could try contacting Support: https://support.google.com/googlenest/gethelp

Re: 1 of my hubs showing wrong timezone

Azarco — Wed, 28 Dec 2022 17:10:53 GMT

Hey there,

MplsCustomer, thanks for always lend your helping hand, we appreciate it.

Gemsaloon, checking back if the suggested steps above helps. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

Re: 1 of my hubs showing wrong timezone

Muddi — Sun, 01 Jan 2023 00:59:24 GMT

Hi there,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: 1 of my hubs showing wrong timezone

Muddi — Mon, 02 Jan 2023 03:51:14 GMT

Hey Gemsaloon,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi