topic Re: Nest Audio Bluetooth keeps disconnecting in Speakers and Displays

Nest Audio Bluetooth keeps disconnecting

j0ashm — Sat, 13 Nov 2021 07:41:01 GMT

Just purchased a Google Nest Audio this week.

To my dismay, the Bluetooth on it just refuses to work.

I try connecting it to my phone via Bluetooth, the connection works for about 3 minutes and then suddenly drops off.
I can’t reconnect to Bluetooth.

I end up having to completely reboot the nest device, forget the device on Bluetooth and then do the entire pairing process again.

extremely inconvenient. Are there any solutions to this?

Re: Nest Audio Bluetooth keeps disconnecting

theedwrdone — Wed, 17 Nov 2021 16:17:51 GMT

There's a chance it might be less to do with bluetooth, and more the wifi. I'm going to be testing putting a router in my room, and testing speeds/connection to see if that changes things. Otherwise, I've seen people say Google is "working on it", but this is my initial thoughts for now.

Re: Nest Audio Bluetooth keeps disconnecting

AhmedA — Thu, 18 Nov 2021 20:23:30 GMT

Seems that google will never fix this issue !! September 2021 and still same problem ! Shame on you google !

Re: Nest Audio Bluetooth keeps disconnecting

AhmedA — Thu, 18 Nov 2021 20:25:50 GMT

Same issue ! This is not normal at all ! I need to reboot my device each time . Google need to push an update asap, but if course they will let this like that and pretty sure no update will be enrolled

Re: Nest Audio Bluetooth keeps disconnecting

Mobinaut — Fri, 19 Nov 2021 09:46:01 GMT

Same here! once you buy a Google product you are then left alone. Not much support. Sales is what counts for them.

Very dissapointing. They only reply with a canned message to justify the "replied to customer comment" and that's it. All pink and fluffy stuff with no essence

Re: Nest Audio Bluetooth keeps disconnecting

AhmedA — Fri, 19 Nov 2021 11:55:51 GMT

Exactly ! Shame on google for letting customers alone !

Re: Nest Audio Bluetooth keeps disconnecting

TimmyTonsil — Mon, 22 Nov 2021 21:23:20 GMT

100% same issue

Re: Nest Audio Bluetooth keeps disconnecting

AhmedA — Mon, 22 Nov 2021 21:56:20 GMT

They will never fix this issue for sure ! Last time purchasing google products !

Re: Nest Audio Bluetooth keeps disconnecting

TimmyTonsil — Thu, 02 Dec 2021 23:25:45 GMT

Same 100%, I'm asking for a refund now.

Re: Nest Audio Bluetooth keeps disconnecting

AhmedA — Thu, 02 Dec 2021 23:34:01 GMT

You are right ! They don’t want to fix the problem even though they know the problem is here.

Re: Nest Audio Bluetooth keeps disconnecting

AhmedA — Thu, 02 Dec 2021 23:35:39 GMT

Hello everyone, new problem on google nest audio but also on google home mini, when i play a song with Spotify on both speakers (grouped speakers) there is a cracking sound, it happens after 1 hour of music play time . Hope google will read thèse comments and try to fix with an update.

Re: Nest Audio Bluetooth keeps disconnecting

Bmoore734 — Wed, 12 Jan 2022 17:25:14 GMT

I had this same issue for the past three days and here’s how I’ve gotten mine to stop disconnecting:

in the google home app, within the speaker pair settings (I have two of these nest audio speakers set to stereo pairing) there was a blue background notification at the top that I hadn’t noticed. It said I needed to sign into my google account for the speaker pair separate from the google app itself. Not sure why… after going through the prompts and reconnecting them to my tv via Bluetooth it so far hasn’t disconnected and I haven’t had trouble with entering pair mode or Bluetooth.

Re: Nest Audio Bluetooth keeps disconnecting

Bmoore734 — Thu, 13 Jan 2022 03:06:28 GMT

I troubleshot some more and had this same issue again. The issue was that there is Interference in signals. I was using an Apple TV to stream Bluetooth audio to a paired set of nest speakers. My Wi-Fi router, Apple TV, and both speakers were very close to each other. Moving my router out of the entertainment center AND putting more than 3 feet between the Apple TV and the speakers seems to have solved my issue. I hope this helps

Re: Nest Audio Bluetooth keeps disconnecting

SmartHomeUser_1 — Wed, 26 Jan 2022 20:43:54 GMT

I mainly have BT disconnect of my paired nest audio connected to a Chromecast with Google TV when I switch from Disney+ to Netflix. Occasionaly a disconnect when selecting a new show in Netflix. Rarely during a show and when going to next episode. Lead me to think the reconnect between apps or shows is the issues. If its the devices, Chromecast or WiFi is sufficient to asses.

Re: Nest Audio Bluetooth keeps disconnecting

Jay3 — Sun, 06 Feb 2022 23:18:23 GMT

Still unresolved. Google has finally acknowledged that they need to fix but still haven’t. Seriously ridiculous.

Re: Nest Audio Bluetooth keeps disconnecting

AlejandroH — Tue, 08 Feb 2022 03:58:56 GMT

I got the Nest Audio, not knowing that in my country it's all but useless as a smart speaker. I really only wanted it for playing music from my phone so I thought it wasn't a waste but with these bluetooth disconnections happening multiple times a day, and with the reconnection process being so involved, this is basically a brick. So I'm hoping this at least gets more visibility and is addressed by Google.

Re: Nest Audio Bluetooth keeps disconnecting

SeaGoblin — Tue, 08 Feb 2022 22:38:58 GMT

this has been my issue with my nest audio speaker for the last 8 months now, have to reconnect the bluetooth like 20 times a day, they have been saying its being worked on for like almost a year. v__v im getting sad honestly. i just want it to stay on permanently im so burned out having to tell the google nest to "connect to bluetooth" twice in a row. for some reason after it disconnects it still thinks it is connected the first time you ask it to connect

Re: Nest Audio Bluetooth keeps disconnecting

edeangelis — Sat, 19 Feb 2022 10:58:02 GMT

Same issue

Re: Nest Audio Bluetooth keeps disconnecting

danbrown162 — Sun, 06 Mar 2022 20:50:27 GMT

So.... I've just brought a couple of nest audios and paired with my Google TV..... Only for them to keep un pairing..... Will this ever be fixed?

Re: Nest Audio Bluetooth keeps disconnecting

AhmedA — Sun, 06 Mar 2022 22:01:50 GMT

Google ! Please at least hear your customers ! We are having so much trouble with google nest speakers and google home speakers in general !! Come on guys send an update or do something.. this os so irritating ! I have a google home nest speaker and a google home mini speaker so much latency when i pair them to bluetooth with my xiaomi box can not watch a movie on netflix ! Also i have a polaroid speaker that works with google home , the polaroid speaker never received an update and i can not pair it with the 2 other devices to make 3 group speakers.. wake up Google !