topic Apple Music is not working with my Google Home devices in Speakers and Displays

Apple Music is not working with my Google Home devices

BarbBur — Sat, 31 Dec 2022 00:08:43 GMT

I have two Google Home Mini's and a Google Home Speaker. I recently subscribed to Apple One, but cannot get the Google Home devices to link to Apple Music.

- I am signed in to the Apple Music app on my phone, I can play music through it.

- The Home devices are connected to my network and I can see them in the Google Home app

Steps I have taken.

Open the Google Home app on my iPad.
Go to Settings > Music.
Select the Apple Music service to link the account.
Enter my Apple ID username and password. This appears to work correctly.
The Access Request appears, I Allow.
The Google Home app returns to the view and Apple Music remains un-linked. I get a message "something went wrong, try again".

Any help would be appreciated.

All devices are up to date with software. When I had a subscription to Spotify, I was able to link all 3 devices. I exchanged messages with someone from Google on this site earlier, and was asked to fill out a form with my email address. I was told the thread would be locked, but someone would email me directly. This was over 3 weeks ago, and I haven't heard from anyone from Google. Does Apple Music just not work on Google Home devices? Please let me know so I don't waste any more time trying to link them.

Re: Apple Music is not working with my Google Home devices

Juni — Wed, 04 Jan 2023 20:49:46 GMT

Hi BarbBur,

Thanks for creating another post. Could you provide us with the case number so we can further check for you?

Looking forward to your response.

Thanks,

Juni

Re: Apple Music is not working with my Google Home devices

BarbBur — Wed, 04 Jan 2023 21:10:41 GMT

Hi Juni, I figured it out. It was linked under another email address. All good now.

Re: Apple Music is not working with my Google Home devices

Azarco — Thu, 05 Jan 2023 17:25:13 GMT

Hey BarbBur,

Awesome! Thanks for letting us know. Let us know if we can assist with anything else otherwise, we'll lock the thread after 24 hours.

Should that happen, feel free to start a new one and the Community would be glad to assist you.

Cheers,

Alex