topic Re: Google Nest Hub (gen 1) - Night Mode option missing in Speakers and Displays

Google Nest Hub (gen 1) - Night Mode option missing

Bh298 — Sun, 23 Oct 2022 05:20:57 GMT

The Night Mode option is completely gone and cannot be edited on the google nest hub. Only appears to be an issue with nest hub. All other google devices have night mode and works just fine.

Night mode for nest speakers missing

LFS — Thu, 13 Oct 2022 01:15:01 GMT

Hi,

The night mode setting is missing since the last update. Hopefully, it will be added back in the next update.

Re: Night mode for nest speakers missing

MplsCustomer — Thu, 13 Oct 2022 02:02:39 GMT

@LFS

On the Nest Hub, we have to click on the Do Not Disturb area on the screen in order to get to a separate screen to turn it on or off.

Re: Night mode for nest speakers missing

LFS — Thu, 13 Oct 2022 02:04:12 GMT

Sorry, I forgot to mention I'm using Nest Minis and Nest Wifi Point.

Re: Night mode for nest speakers missing

MplsCustomer — Thu, 13 Oct 2022 02:34:23 GMT

@LFS

It's the same thing on our Nest Mini. If we click on the area on the screen where it says "Do not disturb" we get a separate screen to turn it on and off.

Re: Night mode for nest speakers missing

LFS — Thu, 13 Oct 2022 02:52:28 GMT

Hi,

I still get nothing.

Re: Night mode for nest speakers missing

MplsCustomer — Thu, 13 Oct 2022 15:08:59 GMT

@LFS

My apologies. Having never used "Night mode", I mistakenly assumed you meant "Do not disturb". I should have done some checking before responding.

Yes, I see the "Night mode" option under Settings | Notifications & digital wellbeing (https://support.google.com/googlenest/answer/7426381?hl=en&co=GENIE.Platform%3DiOS&oco=0) has simply disappeared.

The Google Nest people may ask you to report this using the "Feedback" option in the Google Home app so it gets addressed and fixed.

Re: Night mode for nest speakers missing

VampireInBlack — Tue, 18 Oct 2022 02:51:35 GMT

Mine is gone too on the Hub. Problem is that I want to change the max volume settings but the option is gone. But apparently the settings are still on the device

Re: Night mode for nest speakers missing

Juni — Tue, 18 Oct 2022 21:28:33 GMT

Hi everyone,

@MplsCustomer, thanks for the help.

@LFS and VampireInBlack I know how it feels when something isn’t working as it should, let’s get this resolved. Let's try to uninstall and reinstall your Google Home app and observe if this will work.

Keep me posted.

Best,

Juni

Re: Night mode for nest speakers missing

moip8991 — Wed, 19 Oct 2022 05:42:20 GMT

Hi Juni I tried as you suggested (un/re install) it is still not showing up. Even turning off do not disturb won’t affect any of the settings I currently can’t change.

Re: Night mode for nest speakers missing

Andymal21 — Thu, 20 Oct 2022 10:01:38 GMT

I am in the same boat. How do get the night mode option to appear? It is visible on my settings for my Nest Hub, just not the Nest Hub Max!

Re: Google Nest Hub (gen 1) - Night Mode option missing

Clar1ty — Tue, 25 Oct 2022 02:43:02 GMT

I just went to look for and it doesn’t look like I have it either, not sure what generation Google Home I have but I bought it in 2019

Re: Google Nest Hub (gen 1) - Night Mode option missing

Muddi — Thu, 27 Oct 2022 05:26:46 GMT

Hey folks,

Thanks for sharing details about the issue. I know how challenging it is when some of the settings of your device is missing. Let's dig deeper.

A few questions:

When did the issue start?
What specific device do you have? Check here.
What country are you located in?
Have you tried using a different phone/tablet?
What is the current version of your device and the Google Home app?

Looking forward to your response.

Cheers,

Muddi

Re: Google Nest Hub (gen 1) - Night Mode option missing

Catnyb — Thu, 27 Oct 2022 11:12:01 GMT

Hello, I am having the same issue with my Lenovo smart clock essential. Night mode is missing and I can’t turn off the display. It woke me up at 4 am today and I’ve seen it intermittently for about the last 2 weeks. I’m in the US. I just updated the home app and it’s still missing and I don’t have another device to try. Thanks!

Re: Google Nest Hub (gen 1) - Night Mode option missing

Dan_A — Sat, 29 Oct 2022 17:23:29 GMT

Hi folks,

@Muddi, thanks for the help.

@Catnyb, we don't have information if night mode is device specific. I suggest you contact Lenovo support for much better understanding about its features.

@Bh298, @Clar1ty, I'm sending back the questions set by @Muddi so that we can have a clear picture on how to handle this and on what steps to take.

When did the issue start?
What specific device do you have? Check here.
What country are you located in?
Have you tried using a different phone/tablet?
What is the current version of your device and the Google Home app?

Keep me posted.

Best,

Dan

Re: Google Nest Hub (gen 1) - Night Mode option missing

Bh298 — Sun, 30 Oct 2022 03:44:36 GMT

When did the issue start? I first noticed the issue on 10/22/2022 when the Google display kept automatically lowering the volume since it was after 10pm. Realized the night mode setting was doing this and went to the settings to turn it off only to realize night mode setting is now completely gone and missing.
What specific device do you have? Check here. I have the Google Nest Hub 1st Gen
What country are you located in? United States
Have you tried using a different phone/tablet? yes, tried with Google Home app on both my iPhone and iPad. Both are iOS devices. Interestingly enough, I can access the night mode setting just fine on all my other Google Home devices (I have 2 Google Home speakers). It's just the Nest Hub that has the night mode setting missing.
What is the current version of your device and the Google Home app? System firmware 7.20220419.2.166 / Cast firmware 1.62.312297 / Google Home version 2.60.108

Re: Google Nest Hub (gen 1) - Night Mode option missing

Aw6202 — Sun, 30 Oct 2022 04:57:42 GMT

I’m having the same problem with my Google Home hub. I want to turn night mode off, but can’t. Same version as Bh298.

Re: Google Nest Hub (gen 1) - Night Mode option missing

Clar1ty — Sun, 30 Oct 2022 06:15:43 GMT

I’m not sure when the issue started but there was definitely night mode before where it enabled me to have the device automatically adjust the sound to 40% between certain hours which I set as 10 pm -7am. I have iPhone XS with iOS version 16.1 and my google hub: system firmware version: 7.20220419.2.166 CAST FIRMWARE version: 1.62.312297, country USA. I used a Samsung phone to test it out (since I have an iPhone) and it did the same thing.

Re: Google Nest Hub (gen 1) - Night Mode option missing

Bh298 — Sun, 30 Oct 2022 14:31:42 GMT

I also did a factory reset of the google nest hub device and even then the night mode setting was still missing.

Re: Google Nest Hub (gen 1) - Night Mode option missing

Startfast — Mon, 31 Oct 2022 03:15:54 GMT

I’m having the same problem. Night mode option is gone. I signed into my android phone and the night option is there and working. It is definitely a problem with iPhones and iPads. The problem just started recently.