topic Re: Google Home Issues in Speakers and Displays

Google Home Issues

michaelscott — Mon, 19 Dec 2022 20:05:56 GMT

I moved to a new place about a year ago and finally dug out my Google Home speaker, updated all my settings and asked it to play some of my playlists of music I uploaded to my YouTube Music account a couple of years ago, and I cannot get it to play.

I contacted Google, and the support rep said I need to say, "Hey Google, link my playlists." When I did that, though, it said I need a Premium account. I asked him, "So you're telling me that I paid money for this device, and now in order to get it to play music I own and uploaded, I have to pay a monthly fee?" He said, "Yes."

Is this correct? I used to be able to play these with no issues, has that changed in the last year or so? Because that is some BS if so. This is music I paid for and uploaded to my YT music account, and I can play it fine in a browser. I just want to play some of my own playlists on my Google Home because the audio is better than the speakers on my computer.

Re: Google Home Issues

michaelscott — Mon, 19 Dec 2022 20:22:24 GMT

Never mind. Apparently, I can just cast to the speaker from Chrome. I don't know why the rep didn't just say that. FFS.

Re: Google Home Issues

Jake — Tue, 27 Dec 2022 20:24:45 GMT

Hey there,

I am glad to hear everything is good to go. I wanted to follow up with you, and see if you had any further questions from here. Please let me know, as I would be happy to take a closer look.

Best regards,

Jake

Re: Google Home Issues

Jake — Wed, 28 Dec 2022 21:17:29 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

Re: Google Home Issues

michaelscott — Thu, 29 Dec 2022 15:47:01 GMT

Hi Jake-

I mean, it's not technically resolved. I still don't understand why I can't play my own music/playlists through my Google Home. I can play it in a browser no problem, so why shouldn't I be able to play it on a device I shelled out money for, especially when I used to be able to do exactly that?

Casting from my browser to my device is at best a workaround, but I just want to be able to tell my Google Home to play my playlist, but it keeps saying I need a premium account for that.

Any support would be appreciated.

Re: Google Home Issues

Muddi — Mon, 02 Jan 2023 03:32:32 GMT

Hey michaelscott,

Apologize for the delays. Chiming in to ensure everything is covered here. Please note that playing uploaded music on the Google Home/Nest devices while on YouTube Music free is not supported. For more information about playing music on Google speakers and displays, please visit this link.

Casting from Chrome browser to your speaker is free because it's like playing the music from the cloud to your speakers over WiFi.

Hope this helps.

Cheers,

Muddi

Re: Google Home Issues

Muddi — Thu, 05 Jan 2023 05:00:52 GMT

Hey michaelscott,

I just wanted to check if you have additional concerns and questions about your device. Feel free to update the thread, and we're glad to assist you further.

Cheers,

Muddi

Re: Google Home Issues

Princesss — Fri, 06 Jan 2023 05:20:26 GMT

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.

Best,

Princess