topic Re: Chinese language support in Speakers and Displays

Chinese Language

johnleo81 — Tue, 05 Oct 2021 11:06:38 GMT

I just recently purchased 2 nest mini v2. However I find the chinese / mandarin language very inaccurate.

Is Google planning to increase the accuracy of this language?

Re: Chinese Language

frances — Tue, 12 Oct 2021 22:42:50 GMT

Hi johnleo81,

Thanks for reaching out, I appreciate your feedback!

Rest assured that we're always open for ways to improve, so we'll take this as feedback and pass it along to the team. I would appreciate it if you could send in your feedback by using your own device or Google Home app and following the steps here. If you could add some examples and details of the inaccuracies in your feedback, that would be great!

Please let me know if you have any other questions or concerns. Thanks!

Chinese language support

abcnet — Thu, 14 Oct 2021 00:40:57 GMT

My parents do not understand English but wish to use the app. It would be great to support the Chinese language. Thanks so much!

Re: Chinese Language

frances — Fri, 15 Oct 2021 15:54:39 GMT

Hi All,

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!

Re: Chinese Language

johnleo81 — Fri, 15 Oct 2021 16:17:21 GMT

So sorry. My reply is late. Did not noticed this.

Inaccurate as in the language allowed for Google Nest is only Taiwan Chinese / Mandarin language.

We in Malaysia uses the China Mainland Chinese / Mandarin as the spoken language.

Both of these languages have a difference in pronunciation like English US vs English UK

Due to this, the Google Nest is not able to accept accurate commands. However on the Google Home for phones, when we select China Mainland Chinese language, Google Home is able to accurately execute the commands.

When will the google nest be able to support China Mainland language? Like the google home on phones.

Will the google nest be updated when this language is available? Or we need to change the google nest to a newer version? Preferably no need to change as each one of these does not come cheap in M'sia

Re: Chinese language support

ArunKumarS — Fri, 15 Oct 2021 16:25:01 GMT

Thanks for taking time to post your suggestions. Please SUBMIT FEEDBACK about what you are expecting on Google nest, if they'll get high number of requests then surely they'll get that done.

Thanks

Re: Chinese language support

johnleo81 — Fri, 15 Oct 2021 16:28:07 GMT

I believe he is referring to the Chinese language as per my post https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Chinese-Language/m-p/26989#M6113

We would like to request Google to allow the Google Nest to support the China Chinese Language which is our parent's primary language. (Not too sure about abcnet)

In my country M'sia, spoken language is the China Chinese language and not Taiwan Chinese language.

Re: Chinese Language

frances — Thu, 21 Oct 2021 21:00:51 GMT

Hi johnleo81,

Thank you for your detailed response! Could you also share this same feedback via the Home app or from your device? You can check out how to send feedback here and this way our team has this documented.

Please let me know if you have any other questions or concerns. Thank you for your help!

Re: Chinese Language

frances — Mon, 25 Oct 2021 17:16:40 GMT

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.