topic Re: Google nest hub won't reset. Screen just shows Google "G" in Speakers and Displays

Google nest hub won't reset. Screen just shows Google "G"

Justmurphect — Sat, 31 Dec 2022 17:55:54 GMT

Google nest hub won't reset. Screen just shows Google "G"

Re: Google nest hub won't reset. Screen just shows Google "G"

David_K — Mon, 02 Jan 2023 15:53:04 GMT

Are you using the original power supply and adapter that came with your device?

Have you tried putting your device into recovery mode?

For Google Nest Hub (1st gen)

Unplug your device then hold down the volume button while plugging it back in.
Release the volume button once the device turns back on.
Once the device boots into recovery mode, factory reset the device (hold down both the volume up and volume down buttons at the same time).

For Google Nest Hub (2nd gen) and Google Nest Hub Max

At the back of the display, unplug the power cord and wait 10 seconds, then plug it back in and wait until the screen with the G logo shows up.
Repeat step one 10 more times (for a complete total of 11 times).
After plugging the power cord back in for the 11th time, wait a few moments for the device to reset.
It should announce “Welcome to Google Home” to let you know it’s ready to set up.

Re: Google nest hub won't reset. Screen just shows Google "G"

Dan_A — Wed, 04 Jan 2023 20:32:37 GMT

Hi Justmurphect,

I'm jumping in to ensure everything is good here. Have you seen davidking's response? Let us know of the answers so we could take a closer look at them.

Kind regards,

Dan

Re: Google nest hub won't reset. Screen just shows Google "G"

Dan_A — Sat, 07 Jan 2023 20:45:19 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

Re: Google nest hub won't reset. Screen just shows Google "G"

Dan_A — Sun, 08 Jan 2023 21:07:11 GMT

Hi Justmurphect,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan