topic Re: Routines running on the wrong time zone after moving in Speakers and Displays

Routines running on the wrong time zone after moving

Grimaldo — Wed, 04 Jan 2023 16:57:33 GMT

I set up a routine to run on one of my smart speakers before we moved. The routine is set to turn on some lights at 8AM among other things but that 8AM action doesn't occur until 9AM local time. It appears that the routine or speaker itself thinks it is still in a different time zone. The routine was created while we lived elsewhere and moved to our current location (1 time zone away) about 6 months ago.

I have updated my home address everywhere I can find it within the Home app, under assistant settings etc., but the routine still runs in the wrong time zone.

I've factory reset the Nest wifi units (when setting up in the new house), factory reset the new speaker, but still the problem remains.

Re: Routines running on the wrong time zone after moving

Cathal_S — Wed, 04 Jan 2023 17:16:03 GMT

Hi Grimaldo,

Have you also changed or added your home/work locations within Google Maps?

This can also affect where your devices think they are located.

Maps location:

https://support.google.com/maps/answer/3093979

Changes can take a few days to take effect.

Re: Routines running on the wrong time zone after moving

Grimaldo — Thu, 05 Jan 2023 16:46:02 GMT

Yes. I changed my Home address within days of moving (6 months ago). I am unable to set a work address because Google maps won't let me set it to the same address as my Home (I work from home). Going to try setting up a new routine to see if that works.

Seems ridiculous that this has been an issue for a while for many users and Google still hasn't fixed it.

Re: Routines running on the wrong time zone after moving

Dan_A — Mon, 09 Jan 2023 18:19:29 GMT

Hi folks,

@Cathal_S, thanks for the help.

@Grimaldo, we're sorry for the trouble. That's not the experience we want you to have with our devices. By the way, what happened after you tried creating a new routine? Is the behavior the same? Could you try the steps below and see the difference:

Change home and work locations

Make sure that your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
Open the Google Home app.
At the top-right, tap the account icon.
Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon > choose another account or Add another account.
Tap Assistant Settings.
Tap You > Your places.
To edit a home or work address, tap the current address > type a new address > OK.
To remove a home or work address, tap Remove next to the address.

For additional information and troubleshooting, check out the links below:

Tell us how it goes.

Kind regards,
Dan

Re: Routines running on the wrong time zone after moving

Grimaldo — Mon, 09 Jan 2023 21:07:22 GMT

I was able to finally figure this out. It turns out the Workday routine itself has a timezone setting but it is hidden in the "Starters" option.

This seems weird, as I would expect the routine to just use the location/timezone of the device the routine is running on.

For what its worth, the new routine I created worked fine. Also of note the new routine does NOT have a specific timezone setting under "Starters". I find inconsistencies like this to be rather annoying.

Re: Routines running on the wrong time zone after moving

Cathal_S — Tue, 10 Jan 2023 00:50:47 GMT

@Grimaldo

Great to hear that you have this working now and thanks for coming back to share your solution.

Re: Routines running on the wrong time zone after moving

Dan_A — Tue, 10 Jan 2023 19:00:40 GMT

Hi Grimaldo,

I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved. We'll take your feedback to heart and we will keep on improving. We will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns.

Cheers,

Dan