topic Re: Gen 2 Hub makes a sound instead of talking in Speakers and Displays

Gen 2 Hub makes a sound instead of talking

Gainey — Tue, 03 Jan 2023 11:33:31 GMT

I have just bought a 2nd gen 2 Hub and up until today working great, for some reason now when I ask google to turn on the lamp in the same room the Hub turns the lamp on but makes a chime sound now, before google would say ok turning on lamp in bedroom but now doesn’t say anything

I have checked the settings and have the sound turn off for the start and end of a questions how can I get this fixed thanks

Re: Gen 2 Hub makes a sound instead of talking

kiltguy2112 — Tue, 03 Jan 2023 18:00:59 GMT

It is actually working as intended. If you ask to control lights not in that room, you will get the verbal response.

Re: Gen 2 Hub makes a sound instead of talking

Gainey — Tue, 03 Jan 2023 21:11:08 GMT

Ok thanks why does it do it thought and not talk back

Re: Gen 2 Hub makes a sound instead of talking

kiltguy2112 — Tue, 03 Jan 2023 21:51:40 GMT

Because if you are in the room with the lights, you don't need to hear it saying that it is turning off those lights, you can see it. In the early days, this was the top requested feature change.

Re: Gen 2 Hub makes a sound instead of talking

Princesss — Fri, 13 Jan 2023 03:59:37 GMT

Hey everyone,

Thanks for visiting the Community.

@kiltguy2112, I appreciate your help on this thread.

@Gainey, @kiltguy2112 is correct. The feature is working as intended on devices that are set up on the same room. You may also want to check this link for more info about this.

Feel free to respond anytime if you have additional questions.

Best,
Princess

Re: Gen 2 Hub makes a sound instead of talking

Gainey — Fri, 13 Jan 2023 05:06:30 GMT

Thankyou

Re: Gen 2 Hub makes a sound instead of talking

Princesss — Sat, 14 Jan 2023 03:13:20 GMT

Hi Gainey,

You're welcome! Let us know if you still needs assistance, otherwise we'll be locking the thread shortly.

Best,
Princess

Re: Gen 2 Hub makes a sound instead of talking

Princesss — Tue, 17 Jan 2023 03:15:01 GMT

Hey there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.

Best,

Princess