topic Re: Home Not Connecting in Speakers and Displays

Can not connect to All Speakers

MrJinx — Thu, 12 Jan 2023 13:55:05 GMT

I can not connect to all of my speakers from the Home application

10 Nest audio

3 Home

2 Home Mini

4 Nest Mini

while using the Home app, when you add a speaker group, the home app crashes.

MrJinx — Thu, 12 Jan 2023 13:53:14 GMT

while using the Home app, when you add a speaker group, the home app crashes.

Speaker Groups Failure

MrJinx — Fri, 13 Jan 2023 13:21:40 GMT

i have a google Home speaker that will not add to a group. I have other Home speakers that add to a group with no problem. This speaker will not.

After the resetting the speaker several times, the speaker will not add to a group

Speakers Group Not Connecting

MrJinx — Fri, 13 Jan 2023 15:09:31 GMT

My speaker groups no longer connecting.

I speaker is player while the others are gonging. what did you guys do?

Home App - Cast Screen

MrJinx — Fri, 13 Jan 2023 16:29:43 GMT

Cast screen volume slider not working.

Adding Speakers to Group in Cast Screen Home App

MrJinx — Fri, 13 Jan 2023 16:39:16 GMT

In the Cast Screen of the Home App, I can not add stereo speakers to group of playing speakers.

Stereo Separate Speakers

MrJinx — Fri, 13 Jan 2023 16:56:05 GMT

the separate speaker functions does not work

Stereo Pair Not Synced

MrJinx — Fri, 13 Jan 2023 17:47:34 GMT

I'm playing music to one set of Nest Audio stereo paired speakers. They are not syncing. What did google do to break my speaker?

Home Not Connecting

MrJinx — Sat, 14 Jan 2023 02:17:54 GMT

home is not connecting to my speakers or stopping the cast

Home App Connectivity

MrJinx — Sat, 14 Jan 2023 03:16:21 GMT

Home App will not stay connected to one Home speaker. Garbage software. Everyone should be fired and marched to the gallows

Home Favorites and Cast Screen are not in sync

MrJinx — Sat, 14 Jan 2023 23:02:30 GMT

the favorites screen shows all speaker playing. the cast screen does not show all the speakers that are playing.

Re: Speaker Groups Failure

Muddi — Tue, 17 Jan 2023 03:58:36 GMT

Hey MrJinx,

Sorry to hear that you're having issues adding your Google Home device to the speaker group. A few questions: when did the issue start? Are you experiencing issues with your network lately? What message are you getting when adding the speaker in the group? Are you able to cast music to your Google Home device?

Looking forward to your response.

Cheers,

Muddi

Re: Speakers Group Not Connecting

Muddi — Tue, 17 Jan 2023 05:24:33 GMT

Hey MrJinx,

Thanks for reaching out. I know how challenging it is when you're having issues playing music on speaker group.

Let's try there steps below:

Move your Google Home/Nest device within 15-20 ft. away from the router to get enough signal from your network.
Reboot your Google Home/Nest device and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.
If it's still the same, and you have a dual-band router, try setting up your speaker or display on a different band to check if it will have the same behavior.

Let me know how it goes.

Cheers,

Muddi

Re: while using the Home app, when you add a speaker group, the home app crashes.

Muddi — Tue, 17 Jan 2023 06:49:57 GMT

Hey MrJinx,

Sorry to hear that you're having issues accessing your speaker group on the Google Home app. Let's uninstall and re-install the Google Home app on your phone and see if you still have the same issue. If it's still the same, try using a different phone/tablet to further isolate the issue.

Let us know how it goes.

Cheers,

Muddi

Re: Speaker Groups Failure

MrJinx — Tue, 17 Jan 2023 13:04:42 GMT

good morning,

the issue started 1/13. yes, I'm experiencing consistent issues with google devices on my network. they keep dropping or the sound stops and starts.

i forgot the message. something like 'something went wrong'.

I'm able to cast to speakers but continue to experience problems. the problems occur when I try to cast to multiple speakers esp if the number is greater than four. i have 19 speakers. I've listed the speakers in a previous message. I'm on the latest firmware for all speakers.

Re: Speakers Group Not Connecting

MrJinx — Tue, 17 Jan 2023 13:06:24 GMT

i've tried your suggestions and experienced the same issues. i believe up to four speakers can play without issue. when I try to play to five or more, the problems start.

Re: while using the Home app, when you add a speaker group, the home app crashes.

MrJinx — Tue, 17 Jan 2023 13:07:13 GMT

i've removed and added the home app on two devices and continue to have the same problems.

Home App - Cast Screen

MrJinx — Tue, 17 Jan 2023 22:40:19 GMT

When I add a speaker via the Cast screen, one of the playing speakers stops playing and loses connection.

Re: Can not connect to All Speakers

Muddi — Wed, 18 Jan 2023 01:44:07 GMT

Hey MrJinx,

Thanks for reaching out. I noticed that you have multiple threads open with different issues on your devices. My apologies for the inconveniences this has caused you. It would be best if you can list all your concerns here on this thread so we can address them one at a time. Also, this will help us isolate the issue and figure out the main cause.

I'll duplicate all the threads here so we can better assist you with your concern. By the way, have you resolved the issue on your network?

Cheers,

Muddi

Re: Home App - Cast Screen

Muddi — Wed, 18 Jan 2023 02:22:44 GMT

Hey MrJinx,

Thanks for reaching out. I noticed that you have multiple issues on your devices. My apologies for the inconvenience this has caused you. I'll duplicate the thread on the main one here so we can address all your concerns in one thread.

Cheers,

Muddi