topic Re: Google nest mini 2e gen resets every other day after last update in Speakers and Displays

Google nest mini 2e gen resets every other day after last update

Ronnyautomated — Wed, 11 Jan 2023 20:10:28 GMT

Hi , one of my google nest mini 2e gen keeps resetting every other night (3 or 4 am).

And She starts talking french 😞

This started about 3 to 4 weeks ago.

From what i can find on the internet , thats about when the latest update was released

things i tried :

hard reset.

different cable.

different wifi (2,4 & 5 ghz).

different router.

different name.

different place in the house.

Turn off automatic update.

Nothing helps....

Im starting to think about replacing it ....

Is anyone having the same issue ???.

Firmwareversion : 1.56.324896

Re: Google nest mini 2e gen resets every other day after last update

Princesss — Tue, 17 Jan 2023 02:48:09 GMT

Hi Ronnyautomated,

Thanks for bringing this up.

I appreciate all the efforts. Could you tell us what country are you located at? Do you still remember when and where did you purchase your Google Nest Hub so we can check your warranty options?

Let us know more detals.

Best,

Princess

Re: Google nest mini 2e gen resets every other day after last update

Ronnyautomated — Tue, 17 Jan 2023 15:53:32 GMT

Hi , the one that is not functioning is a google nest mini.

Im located in the netherlands.

And i bought it at a website In april 2022

i do have the receipt of google nest mini.

Best regards Ron vd schaaf

Re: Google nest mini 2e gen resets every other day after last update

Azarco — Tue, 17 Jan 2023 23:57:52 GMT

Hello there,

Gotcha. We'd be happy to take a look into this for you. Please fill out this form with all the needed information and let us know once you're done.

Regards,

Alex

Re: Google nest mini 2e gen resets every other day after last update

Ronnyautomated — Wed, 18 Jan 2023 03:42:25 GMT

Hi alex , done 👍

Re: Google nest mini 2e gen resets every other day after last update

Ronnyautomated — Wed, 18 Jan 2023 18:49:55 GMT

What is going to hapen next ?

Re: Google nest mini 2e gen resets every other day after last update

Muddi — Thu, 19 Jan 2023 02:05:04 GMT

Hi Ronnyautomated,

Thanks — we got your form and has sent it over to our team for review. Please check your inbox from time to time as someone will be reaching out to you. Also, please be advised that this thread will be locked after 24 hours.

Cheers,

Muddi