topic Re: Google nest devices sleep commands do not work in Speakers and Displays

Google nest devices sleep commands do not work

AnilPann — Sun, 08 Jan 2023 20:38:36 GMT

Although logged in I am unable to reply to the sleep timer main thread hence I have to create a new post.
sleep timers do not work on all Google nest devices

<top> sleep timer does not work

Re: Google nest devices sleep commands do not work

Cathal_S — Sun, 08 Jan 2023 21:14:22 GMT

Hi AnilPann,

The Google Nest team are aware and currently investigating. Any updates will be posted here.

Re: Google nest devices sleep commands do not work

Gogeek — Tue, 10 Jan 2023 08:34:24 GMT

That thread is locked so no one can even reply. Plus it hasn't been updated in a month! What a joke

Re: Google nest devices sleep commands do not work

Teletone — Tue, 10 Jan 2023 10:04:39 GMT

Rachel,

Your reply has nothing to do with the 'Sleep Timer' issue that seems to be affecting everyone who uses this function. Sleep sensing is completely different and is not the topic of this thread.

On the issue of the sleep timer issue. I emailed the Google Nest CEO recently, explaining to him that the issue has been ongoing for over a month now and isn't acceptable. I did receive a reply from one of his team saying that they are aware of the issue and that I would receive an update in 3-5 day. That was on the 4th Jan and I'm still waiting?

Regards

Re: Google nest devices sleep commands do not work

InternalizedSun — Wed, 11 Jan 2023 16:09:10 GMT

Just wanted to say that, just right now, I was able to ask my Google Hub 2nd Generation to stop playing (it was playing InTune radio) in 1 minute, finally stopped playing after 1 minute, so perhaps the issue is finally resolved!

Fingers crossed 🙂

Re: Google nest devices sleep commands do not work

Teletone — Wed, 11 Jan 2023 16:16:19 GMT

Yes, I too have checked and its finally working. I did post on a 'larger' thread that it was working. Better late than never!

Re: Google nest devices sleep commands do not work

AnilPann — Wed, 11 Jan 2023 20:04:25 GMT

Good News. As of today morning. sleep timer is working on my Nest Hub..

Re: Google nest devices sleep commands do not work

Dan_A — Sun, 15 Jan 2023 01:28:51 GMT

Hi folks,

@Cathal_S, @RachelGomez123, thanks for the help.

@AnilPann, @Teletone, @InternalizedSun, I hope everyone is doing well. We're happy to confirm that we've rolled out a fix for this behavior and thank you for your confirmation that it's been fixed. We truly appreciate your patience and understanding.

@Gogeek,, are you still experiencing the Sleep Timer feature issue? We would like to know so we can follow up with the team.

Looking forward to your responses.

Kind regards,

Dan

Re: Google nest devices sleep commands do not work

Dan_A — Wed, 18 Jan 2023 01:31:50 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Cheers,

Dan

Re: Google nest devices sleep commands do not work

Dan_A — Thu, 19 Jan 2023 01:39:31 GMT

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan