topic Re: Specific Speaker Broadcast Stopped Working in Speakers and Displays

Specific Speaker Broadcast Stopped Working

Jpod — Tue, 17 Jan 2023 23:39:23 GMT

I have used the broadcast feature for years. Particularly useful is the broadcast to a specific speaker when I need to call our child from their room. In the last week the system stopped working for specific speakers, but will do a global broadcast. For example if I say "Google, broadcast to Hunter's room" on my Android phone, I will see it recognizes what I am saying (as it spells out the voice to text), then instead of asking what the message is it replies with "Got it Pausing Hunters Room", and ultimately with there is nothing to pause.

Re: Specific Speaker Broadcast Stopped Working

Cranberry — Thu, 19 Jan 2023 05:36:49 GMT

In the OP's message she said she has tried directly saying broacast to "Hunter's room."

Re: Specific Speaker Broadcast Stopped Working

Juni — Sat, 21 Jan 2023 18:18:24 GMT

Hi folks,

Thanks for the help, @MikeClark and @Cranberry.

@Jpod, thanks for reaching out and for providing detailed information on your issue. A few things: which Nest speaker is having trouble? When did your issue begin? Were there any recent changes made before the issue started? Is the Nest speaker working aside from this feature?

You can do a sequential reboot. First, unplug your Nest speaker for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal. If that did not work you can remove and relink the Nest speaker then observe if it will make a difference. Check the steps below.

When you remove a device from a home in the Google Home app:

It will disconnect the device from members in the home in the Google Home app.
It will be unlinked from your Google Account.
Data associated with this device, such as video history, will be deleted. Note: Some basic device data may remain associated with the home.

Open the Google Home app .
Touch and hold your device's tile.
Tap Settings Remove device Remove.

Keep me posted.

Regards,

Juni

Re: Specific Speaker Broadcast Stopped Working

Juni — Tue, 24 Jan 2023 21:41:13 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Specific Speaker Broadcast Stopped Working

Juni — Wed, 25 Jan 2023 21:51:42 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni