topic Re: Weather App missing in Speakers and Displays

Weather App missing

dotygal — Tue, 10 Jan 2023 17:58:35 GMT

Each day or two I check the weather (usually the weather app is the first icon when I swipe up on my Google Nest Hub). The past few days I've noticed that app is missing on all 3 of my Next Hubs. I went to All Apps to see if somehow I can find it there, but it's missing entirely. I'm not sure why it disappeared. If I ask Google Assistant to hear about the weather it performs as expected, but when it's early in the morning I just want to silently click on that app to get the day's weather and not wake my spouse up. I tried rebooting all 3 and same issue.

In addition, is there a way to order that top group of apps so my favorites are there?

Re: Weather App missing

DrazilGod — Sat, 14 Jan 2023 12:18:46 GMT

I'm with you on this. Now missing. Wish I could arrange apps.

Re: Weather App missing

Princesss — Tue, 17 Jan 2023 02:14:10 GMT

Hi everyone,

Thanks for bringing this up.

We're sorry to hear about this experience and we want to help you out fixing this. Could you please provide us a photo of the exact display you're getting every time you try to access the apps on your Google Nest display? Also, after noticing this, have you already tried performing a complete reset to see if this would make any changes on its display?

Let us know how it goes.

Best,

Princess

Re: Weather App missing

dotygal — Tue, 17 Jan 2023 16:07:11 GMT

Thanks Princess - I did a factory reset on one of them to check and see and the Weather app still isn't showing. Here is a photo of all my apps.

Re: Weather App missing

dotygal — Tue, 17 Jan 2023 16:10:42 GMT

Oops, looks like the photos didn't show, maybe this helps:

Re: Weather App missing

Princesss — Thu, 19 Jan 2023 06:15:46 GMT

Hi dotygal,

Thanks for the info you've shared. Could you please provide the cast firmware version of your Google Nest speakers?

To check which firmware version you're on, follow these steps:

Open the Google Home app .
Touch and hold your device's tile.
Tap Settings Device information.
Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX"

Looking forward to your response.

Best,

Princess

Re: Weather App missing

Dan_A — Mon, 23 Jan 2023 00:52:52 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Weather App missing

Dan_A — Tue, 24 Jan 2023 01:01:46 GMT

Hi folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan

Re: Weather App missing

dotygal — Tue, 24 Jan 2023 13:58:20 GMT

Hi Princess - sorry for the delay - the Cast firmware is 1.56.324896. I'm not sure I understand Fuchsia with the device.

Re: Weather App missing

Princesss — Wed, 25 Jan 2023 22:58:04 GMT

Hello there,

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

Re: Weather App missing

dotygal — Thu, 26 Jan 2023 19:43:08 GMT

So oddly enough the Weather app is back on all of my devices. I'm not really sure what happened, but happy to have them back.

Side question: Is there a way to get new apps on here? Like I use the library app "Libby" and I can get audiobooks on that app so it would be nice to listen to an audiobook when I'm getting ready in the morning.

Re: Weather App missing

Dan_A — Mon, 30 Jan 2023 22:32:49 GMT

Hi dotygal,

Awesome — glad to hear that your issue is fixed. Thank you for your patience and understanding.

About your question, you can listen to audiobooks from Google Play Books on your Google Nest and Google Home speakers and displays. Purchasing audiobooks and playing samples is not available on Google Nest and Google Home devices. It works in these countries: US, UK, Australia, Canada, India, Singapore and only works under the English language. French-Canadian is not included. it would be best to check out this guide about audiobooks for you to gain the right information. Don't forget to choose the device you will be using to get the correct steps.

DrazilGod, is the weather app on your Nest Hub now available? If not yet, kindly do a sequential reboot to refresh the link of your devices.

Unplug the power cord of your router followed by your Nest speakers.
Plug them back in after 3 minutes tops.
Restarting your phone might also help.

Cheers,

Dan

Re: Weather App missing

Princesss — Fri, 03 Feb 2023 05:44:24 GMT

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Weather App missing

Muddi — Sun, 05 Feb 2023 03:53:15 GMT

Hey folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi