topic Re: nest audio pair can't find it's pair in Speakers and Displays

nest audio pair can't find its pair

Shahram — Tue, 24 Jan 2023 21:05:33 GMT

"I can't connect to the other speaker in this pair. Make sure it's connected to power and wifi."

I have now this problem. I've seen a topic but it has been locked without any solution provided.

could you guys please help me with a solution? please please As long as you don't any solution provided don't ask me if the problem still exists. yea it exists.

Best Regards

Re: nest audio pair can't find it's pair

Shahram — Tue, 17 Jan 2023 09:12:57 GMT

hi Rachel, it's not about a Bluetooth connection it's about a stereo pair of two Nest Audios however I wasn't able to connect the stereo pair to my laptop. The Pair wasn't able to turn in discovery mode!

Re: nest audio pair can't find it's pair

Dan_A — Wed, 18 Jan 2023 23:58:21 GMT

Hi folks,

@RachelGomez123, thanks for the help.

@Shahram, that's not exactly the experience we want you to have with your 2 Nest Audios ― let's check it out. A few questions: are both your Nest Audio responding to voice commands? Are they playing music individually. If yes, it would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help. Make sure that both your Nest Audios and your phone is on the same Wi-Fi network, under the same band frequency like 2.4 GHz or 5 GHz. For more information and the complete troubleshooting steps, click the link below:

Pair two speakers for stereo sound

Keep us posted.

Best,

Dan

Re: nest audio pair can't find it's pair

Shahram — Thu, 19 Jan 2023 07:26:31 GMT

Hi @Dan_A

I know but this is what I am experiencing with Google speakers. The left speaker appears in Google home app with tha name that I gave to the pair and the right speaker with its own name.

in the setting of the pair you can neither reboot the right speaker nor separate the speakers.

both of them are connected to same network with same frequency. (I've disabled 5GHz, in order to be able to keep the speakers stay connected. otherwise they get disconnected from the network and you get the message "hang on while I got connected to WiFi")

I've already done a reboots and restarts.

Best Regards

Shahram

Re: nest audio pair can't find it's pair

zetec — Thu, 19 Jan 2023 21:35:27 GMT

I am also having this issue. The stereo pair doesn't properly separate and while my right speaker goes into 'un-set-up' mode, the left speaker stays in the stereo pair and can't be removed from it without factory resetting. I've created the pair multiple times but after creation it can never connect to the right speaker. Nest audio is so broken it's ridiculous.

Re: nest audio pair can't find it's pair

Shahram — Thu, 19 Jan 2023 21:43:10 GMT

Just like @zetec said.

Re: nest audio pair can't find it's pair

zetec — Fri, 20 Jan 2023 00:42:02 GMT

I was able to get this to finally work by adding them to a completely different room, then pairing starting with the right speaker, then eventually moving them to the desired room. Give this a try.

Still some wonky bugs - volume adjustment through my phone's volume control is iffy but does work (sometimes). (Works consistently through assistant, though)

Re: nest audio pair can't find it's pair

jquerijero — Fri, 20 Jan 2023 05:22:46 GMT

Just bought two Nest Audio speakers, and I'm having the same problem.

Re: nest audio pair can't find it's pair

Dan_A — Wed, 25 Jan 2023 23:18:10 GMT

Hello everyone,

@zetec, thank you so much for sharing your resolution in the Community,

@Shahram, @jquerijero, would you be able to follow the steps zetec took to fix the concern? Follow the steps below to create a new room:

Open the Google Home app.
Touch and hold your device's tile.
Tap Settings > Room.
Choose a suggested room name or scroll to the bottom and tap Add a custom room > enter the room name > tap Save.

Once a room is created, follow the steps on how to move devices to another room on this link.

Give it a try.

Best regards,

Dan

Re: nest audio pair can't find it's pair

Shahram — Thu, 26 Jan 2023 08:38:12 GMT

Hi @Dan_A ,
I had also done what @zetec said. I did it again after I saw his post and the stereo pair broke right after I created them.

Best Regards,
Shahram

Re: nest audio pair can't find it's pair

imarqs — Fri, 27 Jan 2023 17:15:09 GMT

I have the same issue. I have 2x Nest Audios:

Both speaker work individually
Speaker Group works
Setting up Stereo-pair works
Playing something over Stereo-pair does not work

I reseted and restarted everything like 10x times now. Tried setting up a dedicated room, no change. My girlfriend might kick me out any day now. Please advice on how to proceed.

Are there some ports which should be open? Some IPs that should be avoided? Characters to avoid? Logs we could sent in? Please just give us more than "restart all devices" @Dan_A .

Thanks a million
Markus

Re: nest audio pair can't find its pair

Rwmccauley — Sat, 28 Jan 2023 07:01:15 GMT

Just tried to set up a brand new pair of speakers in my kids room. Having the exact same problem.

Re: nest audio pair can't find its pair

Rogue — Sat, 28 Jan 2023 21:46:53 GMT

Alrighty....so hey hi.

My name is Rogue and I'm sick to death of fighting with Google Home.

Straightforward things in the Google Home app

Add nest mini speakers
Create a speaker Group
Set up a stereo pair of nest mini speakers and successfully connect them

Trying to get stereo pairs to play or speaker groups to play is NOT straightforward. Following their instructions it just simply does not work. The unlinking of stereo pairs is also not a consistent experience, and it makes me more than stabby.

It would be incredibly swell if Google put their "I'm a big boy now" pants on and owned what is going on here. Instead, they continue letting consumers flop around in the wind, thinking it's something they've done wrong.

BUT!!!!

Big big kudos to @zetec for a workaround that worked the first time.

For anyone looking for a way around this, these are the steps that worked for me (based on zetec's feedback above)

If you are adding new speakers or adding them back after a reset, you can create and assign them to an alternate room as you set up the speakers.
If your speakers already exist, you can change the room in each speaker via Settings -> Device Information -> Placement. I created a new room called Google Hellscape
Once you've updated both speakers to have that new room, set up your stereo pair. Note that your speakers go away as individual devices and are under the new Pair name. Mine is Google Hellscape Pair
After you've gotten the successful set up, change the location in the pair to be the actual room name (living room, bedroom etc)

Who the hell knows if this is a persistent workaround. I don't trust anything with Google anymore. But for the moment, zetec is the hero of the day in our home.

Re: nest audio pair can't find its pair

imarqs — Sun, 29 Jan 2023 17:46:14 GMT

I tried the "Google Hellscape" Trick again, and finally it worked! Woooow!

It might be fundamental to really create a new room and not select one from the room list (so "Google Hellscape" not "Hobbyroom"). This is the only thing I did differently this time.

Thanks kind internet people for sharing!

Re: nest audio pair can't find it's pair

imarqs — Sun, 29 Jan 2023 17:48:22 GMT

Did you create a new room with a custom name? This did the trick for me I think.

Re: nest audio pair can't find it's pair

Shahram — Sun, 29 Jan 2023 18:13:58 GMT

wow 😀 incredible. It looks like I now have stereo pair. 🙈 I hope that they stay connected and never break again. thanks a lot @imarqs and @zetec. and what the heck google

Re: nest audio pair can't find its pair

Rogue — Sun, 29 Jan 2023 18:36:22 GMT

Caveats to the above method

It isn't exactly persistent. I ran into a problem yesterday later in the day, but wanted to see if the same situation popped up this morning. Quelle surprise! It happened again.

Launch Spotify
Tap speakers icon to view devices
Speaker pair isn't there 😤
Close Spotify
Open Google Home 🤡
Verify that Google Hellscape Pair is still there
Tap Cast my audio, Start now. You will hear the "Yay we're did a thing" sound
Launch Spotify, check devices *note you still won't likely see the pair name listed
Close devices modal and press play

Additional Notes

On launch of Google Home app, pair name isn't displayed. The name of the speaker from which I created the pair is displayed (quite creatively named Desk). After about half second, the pair name Google Hellscape Pair replaces "Desk". I have to wonder if this has anything to do with the persistence in other apps as a device option.
After you've done all that mess above, if you stop casting from either the Google Home app or the notification in Android, you will still see the named pair in your list of devices in Spotify. It does persist for a bit, but at some point, it will 💨 and you'll have to cast from within the Home app. It also works if you use the "Screen Cast" option in Android settings.
Once you've assigned the speakers to a room, I'm not really sure if it matters if you change it. I think the key may be the "screencast" bit. I'd need to test it further. Maybe someone else who is stuck and hasn't moved their speakers to a different room name could try doing a screencast to the speaker pair they set up before doing any of the rest of this.

Re: nest audio pair can't find it's pair

Rogue — Sun, 29 Jan 2023 18:25:18 GMT

@Shahram YMMV but in my case, it wasn't persistent. It seems to disappear from device/speaker options in other apps.

That said, Screen Cast works for me to be able to choose the pair again and use them.

Re: nest audio pair can't find it's pair

Shahram — Sun, 29 Jan 2023 18:36:08 GMT

oh I was sure that this happiness won't last long 🙈

Re: nest audio pair can't find it's pair

Rogue — Sun, 29 Jan 2023 18:38:30 GMT

Google is 🤡🤡🤡🤡🤡 us!

That said, once you have a pair set up the workaround to select screencast, then play from whatever audio program you're using seems to be reliable.