topic No audio on Sky News (UK) in Speakers and Displays

No audio on Sky News (UK)

RodBod — Wed, 01 Feb 2023 09:13:30 GMT

Every morning I greet my Nest Hub display 7" (gen 1) with "Good Morning" but in last few weeks when Sky News morning update video plays there is no audio. All the rest are fine (CNBC Tech Check, DW news, Bloomberg, BBC etc.) If I ask separately "PLAY SKY NEWS" it will play but again no audio. If I ask "PLAY SKY NEWS ON YOUTUBE" it will WITH AUDIO - driving me nuts...

Re: No audio on Sky News (UK)

Princesss — Sat, 04 Feb 2023 04:56:21 GMT

Hi RodBod,

Thanks for bringing this up.

We're sorry to hear about this. It looks like there's an issue with the specific radio station since others are working. Have you already tried rebooting your Google Nest Audio? If not, simply unplug the speakers from the power source for at least a few minutes and plug it back in. As soon as it is plugged in, try the same command and see if this would make any difference.

Keep us posted.

Best,

Princess

Re: No audio on Sky News (UK)

RodBod — Sun, 05 Feb 2023 09:27:26 GMT

Sky News is playing with audio now, thanks. I tried rebooting/ disconnection on both my Nest Hub Display 7" (gen 1) several times before with no change. Funny how it went back to normal just two days after my post after many weeks of no sound on Sky News...😄

Re: No audio on Sky News (UK)

Azarco — Sun, 05 Feb 2023 23:31:20 GMT

Hey RodBod,

Awesome! We're glad to hear everything is working now. Let us know if you have other questions or concerns otherwise, we'll lock this thread after 24 hours.

Should that happen, you know where to find us.

Best,

Alex