topic Re: Google nest mini sleep sound problem!? in Speakers and Displays

Google nest mini sleep sound problem!?

Monkeyboy1975 — Sat, 28 Jan 2023 10:09:25 GMT

Hi everyone

we have 3 nest mini speakers main bedroom and two daughters

we have no music subscription and we all use “hey google play rain sounds” when we all go to bed, lately it is playing up and seems to have gone mad

I use the google home app on my phone, i can see all the speakers, sometimes it states they are offline but can still play the wave sounds!?

sometimes it can take atleast a minute for the sounds to start

sometimes it randomly stops during the night

nothing has changed in the house, we have talktalk fibre 150 so speed is not a problem

1- where does the google speakers actually draw the wave sounds from? (We don’t have Spotify/Apple Music) have they changed something

2- I restarted the speakers and set them all back up again but the same thing happens

it keeps telling me to check Internet connection but it’s connected

the wifi hub has been restarted and is in the same position as always

thanks for any help

Re: Google nest mini sleep sound problem!?

Juni — Wed, 01 Feb 2023 18:12:38 GMT

Hi Monkeyboy1975,

Thanks for reaching out and for providing detailed information on your issue and the steps that you've done — these are of great help!

A few things: are you using a dual band router? If so, you need to check if your phone is connected to the same network as your Nest Mini’s are connected to. You can uninstall and reinstall the Google Home app then check if you will experience the same thing. To isolate the issue you can use another phone and install Google Home app then observe if it will make a difference.

The ambient sound that your Nest Mini is using came from our database and there are plenty of options to choose from. Below is the list of Ambient sound options.

Relaxing sounds
Nature sounds
Water sounds
Running water sounds
Babbling brook sounds
Oscillating fan sounds
Fireplace sounds
Forest sounds
Country night sounds
Ocean sounds
Rain sounds
River sounds
Thunderstorm sounds
White noise

Check this link for more information.

Hope this helps.

Thanks,

Juni

Re: Google nest mini sleep sound problem!?

Monkeyboy1975 — Wed, 01 Feb 2023 18:20:27 GMT

Hi!

thank you for the reply!

i solved the problem!

i recently installed a talktalk WiFi extender in my daughter’s room , I turned this off and all the speakers work throughout the night!

thank you again

Re: Google nest mini sleep sound problem!?

Juni — Sat, 04 Feb 2023 18:26:43 GMT

Hi there,

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Cheers,

Juni