topic Re: Google Nest WiFi sensitivity in Speakers and Displays

Google Nest WiFi sensitivity

spharris73 — Tue, 24 Jan 2023 02:48:06 GMT

I have the Google Nest WiFi & Google Pixel 7 Pro. When I'm in the same room as one of my WiFi pods (2 total) and I prompt my "Hey Google" on my phone, the pod I'm near will announce the results but there's no results on my phone screen. I already turned down the sensitivity settings to -2.

Aside from turning off the mic on the WiFi pods, how do I get the pods to not always pick up my "Hey Google" prompt from my phone as well as to show the search results on my phone screen??

Re: Google Nest WiFi sensitivity

AbigailF — Sun, 29 Jan 2023 02:44:04 GMT

Hey spharris73,

Thanks for posting. I'm sorry to hear you're having this issue.

A quick question: are you using the same Google account for your Pixel 7 Pro phone and your Nest Wifi points?

We'll wait for your update.

Best,
Abi

Re: Google Nest WiFi sensitivity

spharris73 — Mon, 30 Jan 2023 01:53:35 GMT

That would be obvious that, yes, I'm using & am on the same Google account

Re: Google Nest WiFi sensitivity

AbigailF — Wed, 01 Feb 2023 03:32:21 GMT

Hello spharris73,

Thank you for confirming. Currently, there is no other step you can do aside from muting your Nest Wifi points. Normally, If you’re near your Nest Wifi points and Pixel phone, only your Nest Wifi points should respond to "Hey Google." All devices may wake up, but your phone should go back to sleep. More details here.

Let us know if you have any other questions or clarifications and I’ll be happy to help out.

Regards,

Abi

Re: Google Nest WiFi sensitivity

Muddi — Sun, 05 Feb 2023 05:26:00 GMT

Hey spharris73,

I just wanted to check, do you have additional concerns or questions about your device?

Cheers,

Muddi

Re: Google Nest WiFi sensitivity

Muddi — Mon, 06 Feb 2023 05:44:23 GMT

Hey spharris73,

I haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

Re: Google Nest WiFi sensitivity

spharris73 — Mon, 06 Feb 2023 19:17:14 GMT

So just to understand, if I have my Pixel phone on me and I'm within earshot of one of my Nest WiFi points and I initiate "Hey Google" to my microphone on the phone.....by default the WiFi point will announce the results and my Pixel phone will not (on the screen)? And the only remedy for that is to turn off the microphone on the WiFi Nest points?

Re: Google Nest WiFi sensitivity

Muddi — Tue, 07 Feb 2023 03:49:12 GMT

Hey spharris73,

That is correct!

Cheers,

Muddi

Re: Google Nest WiFi sensitivity

spharris73 — Fri, 10 Feb 2023 05:04:56 GMT

That's kind of inconvenient. What's the use of starting a Google search on your phone that only announces on one of the Google Nest WiFi points.....yet the user cannot visually see the search results?

Re: Google Nest WiFi sensitivity

Muddi — Mon, 13 Feb 2023 03:10:09 GMT

Hi spharris73,

We understand. We know that this is not the answer that you are looking for but rest assured that the team is working hard to incorporate more features on the Google Home/Nest devices to avoid these type of issues.

Cheers,

Muddi

Re: Google Nest WiFi sensitivity

Muddi — Tue, 14 Feb 2023 06:49:14 GMT

Hey spharris73,

Do you have additional questions or concerns about your device?

Cheers,

Muddi

Re: Google Nest WiFi sensitivity

spharris73 — Tue, 14 Feb 2023 22:40:34 GMT

Where can I leave feedback on this specific issue so that the developers know to remedy the problem?

This is a serious problem & inconvenience. To prompt your phone to search with "Hey Google" when near a WiFi point & not be be able to visually see the results of said search on the phone screen is of no use in any form. What if a user needs to edit said search? They cannot in it's current form!

Re: Google Nest WiFi sensitivity

Muddi — Tue, 14 Feb 2023 23:00:48 GMT

Hey spharris73,

You can always send feedback by saying, "Hey Google, send feedback" on your Nest WiFi and phone. Click here to learn more.

Let us know if you have further concerns about your device. Otherwise, we'll be closing the thread after 24 hours.

Cheers,

Muddi