topic every day all of my G E lights stop working until I reset all three of my nest speakers in Speakers and Displays

every day all of my G E lights stop working until I reset all three of my nest speakers

Tomtech — Wed, 20 Oct 2021 17:51:41 GMT

This is getting unacceptable. Every day my lights and t v controls stop responding. With a non-verbal handicapped individual who uses these items to control his Android t. v, and a C by G. E. lights and a plug I would expect better performance.

Re: every day all of my G E lights stop working until I reset all three of my nest speakers

BJBosche — Thu, 21 Oct 2021 13:44:15 GMT

This is a recurring nightmare with C by GE bulbs and Google Home. In a previous, now locked (by Google) post, I was instructed to send feedback, via the Google Home app with #Lights . I have been doing so every time my lights disconnect, so far to no avail. At most I get 48 hours of connectivity then POOF, gone. This is a serious issue the Google is ignoring, You'll get a moderator giving some suggestions (like we haven't tried them all before) then asking you to send feedback (which seems to be duly ignored). My only suggested solution

SWITCH TO ALEXA!

Re: every day all of my G E lights stop working until I reset all three of my nest speakers

GarrettDS — Mon, 25 Oct 2021 19:27:06 GMT

Hey there,

As BJBosche mentioned, I have sent this information over to our engineering team and they ask that you provide them feedback through the Google Home app to them. They suggest including the keywords, "#Lights" along with the name brand of the lights and a short description of what you're encountering. We understand that this is a current issue and appreciate you providing us with the feedback as we are investigating this.

Please let me know if you have any further questions.

Best regards,

Garrett DS

Re: every day all of my G E lights stop working until I reset all three of my nest speakers

Tomtech — Tue, 26 Oct 2021 08:10:23 GMT

Feedback sent

Re: every day all of my G E lights stop working until I reset all three of my nest speakers

GarrettDS — Tue, 26 Oct 2021 20:22:47 GMT

Hey folks,

While we don't have a solution to this issue, I'm going to lock this thread until we have a permanent fix. During this time our engineering team will be investigating the issue with the Home app and the associated lights. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS