topic Re: Maximum six "Home Control" Tiles on UK Nest Hub? in Speakers and Displays

Maximum six "Home Control" Tiles on UK Nest Hub?

Matt88 — Wed, 04 Jan 2023 11:04:16 GMT

Is there a maximum of six "Home Control" tiles on UK Nest Hub?

I have: Lights, Speakers and TVs, Camera, Routines, Climate, and Rooms.

When I add my Yale alarm system, the new Security tile replaces the Camera tile. There appears to be two spaces for additional tiles at the bottom of the screen (eight tile spaces in total). I cannot find any way of re-arranging the tiles, or prioritising one over another if the limit is six. I have to remove the link between Google and Yale to remove the Security tile to get the Camera tile back.

I have searched the forums, and a general Google search for answers, as well as asking Hey Google as well.

Firmware version: 324896

Thanks in advance, Matt.

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Princesss — Sat, 14 Jan 2023 05:15:26 GMT

Hi Matt88,

Thanks for reaching out.

We appreciate all the details you've shared and we'd like to check on it further. Could you share us a photo or a screenshot of what you're getting on the Home Control tiles of your Nest Hub?

Best,

Princess

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Matt88 — Sat, 14 Jan 2023 09:49:11 GMT

Hi Princess, I have four images ready to upload which show this; however I am getting the error "You do not have permission to upload images." when I try to insert an image. Thanks, Matt

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Matt88 — Sat, 14 Jan 2023 09:51:23 GMT

Images showing before and after adding Yale Smart Living security panel. There appears to be space for eight tiles, but only six ever appear even after adding the security one.

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Princesss — Wed, 18 Jan 2023 02:35:35 GMT

Hi Matt,

Thanks for the images you've shared. I've checkedd our Google Nest Hub Max to compare the display that you're getting and found out that we're getting the same thing. After a series of resetting the Google Nest display, it seems that the display of 6 tiles is normal.

In the meantime, we’d like to encourage you to send a feedback regarding this and for any features that you’re looking forward to using with our Google Nest devices.

Best,

Princess

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Princesss — Tue, 24 Jan 2023 03:33:41 GMT

Hi Matt,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Matt88 — Tue, 24 Jan 2023 07:16:47 GMT

Thank you for checking, I have sent feedback as you suggest, but I have so far had no response and the issues has not been resolved. I am still unable to have a Camera and Security tile on this screen at the same time. I guess I have to wait to see if Goggle do anything about the feedback. Anything you can do to raise the profile of this feedback within Goggle would be appreciated, thank you.

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Princesss — Wed, 25 Jan 2023 01:24:33 GMT

Hi Matt88,

Thanks for your effort. Could you please list down all the home automation devices (make and model) that are linked to your Google Nest displays so we an check on it further?

Best,

Princess

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Princesss — Sat, 28 Jan 2023 01:27:00 GMT

Hi Matt88,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Matt88 — Sat, 28 Jan 2023 11:06:40 GMT

Hi Princess, thank you for following up. These are the devices that I have linked to my Google Nest Display:

3x Google Nest Cam (Floodlight wired)
1x Google Nest Cam (battery - permanently wired)
1x Google Nest Doorbell (wired - software 4110055)
1x Google Nest Thermostat (Display software 5.9.5-2 - Heat Link software 2.1.2-1)
1x Philips Hue Bridge v2 (software 1.55.1955082050)

Currently unlinked due to the tile limitations described in this post:

1x Yale Smart Living Alarm (software 1.0.3.4V)

Thank you.

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Matt88 — Sun, 12 Feb 2023 16:01:16 GMT

Hi Princess, do you need any more information to help you check on this further please?

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Princesss — Tue, 14 Feb 2023 03:15:01 GMT

Hi Matt88,

Apologies for the late response. We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Matt88 — Tue, 14 Feb 2023 08:07:12 GMT

No worries at all, I have completed the form, thanks, Matt.

Re: Maximum six "Home Control" Tiles on UK Nest Hub?

Dan_A — Tue, 14 Feb 2023 19:20:33 GMT

Hey there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

Regards,

Dan