topic Re: Google Nest Hub Max won’t link to Zoom in Speakers and Displays

Google Nest Hub Max won’t link to Zoom

JD84 — Sat, 31 Dec 2022 02:04:13 GMT

Can anyone help me troubleshoot this error? Do I need to be a beta user of Google Assistant?

How to use Google Home Mini for Zoom meetings. Currently i'm unable 2 use home Mini for Zoom meeting

Rdianco — Tue, 24 Aug 2021 21:18:13 GMT

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Original Poster: Sravankumar Vura

When try to use Google Home mini for Zoom meetings, audio is not getting casted (even though we are casting audio). Can anyone help me in casting audio of Zoom meeting.

Re: How to use Google Home Mini for Zoom meetings. Currently i'm unable 2 use home Mini for Zoom mee

Rdianco — Tue, 24 Aug 2021 21:19:00 GMT

Hi Sravakumar, according to this, Zoom meetings are only available with a Nest Hub Max -- Minis aren't supported.

- From GothamNY (Gold Product Expert)

Re: Google Nest Hub Max won’t link to Zoom

David_K — Mon, 02 Jan 2023 16:23:20 GMT

To confirm, how did you get to this screen? By follow the steps below?

Open the Google Home app.
Tap your photo or initials at the top right.
Tap Assistant Settings > Voice and video calls > Voice & Video Apps.
Tap Zoom > Create or link account.

Re: Google Nest Hub Max won’t link to Zoom

Drewcifer — Thu, 05 Jan 2023 02:35:09 GMT

I am having the same issue. I got to that screen while setting up a new Google Nest Hub. This was my first time using it and I was following all the prompts through the Google Home app.

Re: Google Nest Hub Max won’t link to Zoom

ucheokeke — Thu, 05 Jan 2023 13:42:34 GMT

Same issue here. Trying to set this up to use on the hub max but getting the same error as OP

Re: Google Nest Hub Max won’t link to Zoom

BWF — Sat, 07 Jan 2023 13:56:00 GMT

Same issue for me! Followed the steps you listed. How do we get round this?

Re: Google Nest Hub Max won’t link to Zoom

BWF — Sat, 07 Jan 2023 14:40:56 GMT

Google Nest Hub Max won’t link to Zoom - this is clearly an unresolved issue. I’m using Google Home App on an Android phone and a new Google Nest Hub Max. One of the reasons I bought this hub was to make Zoom calls on it instead of using my phone. Please can anyone help resolve this issue?

Re: Google Nest Hub Max won’t link to Zoom

Muddi — Sun, 08 Jan 2023 04:31:42 GMT

Hey folks,

Thanks for sharing details about the issue here. I appreciate @David_K for helping.

I understand how it feels when you're having issues linking your Zoom account to your Google Nest Hub Max. A few questions: is this the first time that you're linking your Zoom account? What type of Zoom account do you have (business or personal)? Have you tried using a different phone/tablet?

Make sure you have the latest version of the Google Home app and the Google Assistant app. Also, using Google Workspace (formerly G Suite) accounts are currently only supported in beta. Google Workspace administrators can sign up at https://goo.gle/3WTKHdx. For more information about video meeting on your Smart Display, please visit this link.

Cheers,

Muddi

Re: Google Nest Hub Max won’t link to Zoom

BWF — Sun, 08 Jan 2023 11:46:12 GMT

Hi Muddi,

Thanks for your response. Yes this is the first time I am linking my Zoom account. The Zoom account I am using is Zoom Basic. I haven’t tried another phone/tablet. I am using the latest versions of both Google Home and Google Assistant. I’ve followed the steps in the link without success! Any further assistance you can provide would be much appreciated – thanks.

Cheers

Brian

Re: Google Nest Hub Max won’t link to Zoom

Muddi — Mon, 09 Jan 2023 02:41:00 GMT

Hey BWF,

Thanks for the update. Let's go ahead and try using a different phone/tablet to link your Zoom account to the Google Home app. Let's see if you will get the same result. Also, what country are you located in?

Cheers,

Muddi

Re: Google Nest Hub Max won’t link to Zoom

BWF — Mon, 09 Jan 2023 09:07:18 GMT

Hi Muddi,

I've tried another phone and get the same results. I am in the UK.

Cheers for your help.

Brian

Re: Google Nest Hub Max won’t link to Zoom

Muddi — Tue, 10 Jan 2023 05:02:51 GMT

Hey BWF,

It looks like you have a beta account. Do you have other Zoom account that you can try? Also, what is the make and model of your phone?

Cheers,

Muddi

Re: Google Nest Hub Max won’t link to Zoom

BWF — Tue, 10 Jan 2023 08:57:01 GMT

Hi Muddi,

Sorry, I don't have another Zoom account. My phone is Samsung Galaxy A22 5G.

Cheers

Brian

Re: Google Nest Hub Max won’t link to Zoom

BWF — Fri, 13 Jan 2023 17:23:33 GMT

Hey Muddi,

Correct me if I'm wrong but I thought all Zoom accounts were beta? Do you have any more suggestions? There seems to be alot of folks out there with the same problem.

Looking for your support.

Cheers

Brian

Re: Google Nest Hub Max won’t link to Zoom

Muddi — Sun, 15 Jan 2023 01:23:13 GMT

Hey BWF,

There are Zoom accounts that are not in beta because only the paid accounts (Pro and above) can create a beta testing account to get access to the Beta account. Could you tell us the Google Home app version on your device? Also, please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi

Re: Google Nest Hub Max won’t link to Zoom

BWF — Sun, 15 Jan 2023 16:31:52 GMT

Hi Muddi,

The Google Home I am using is version 2.62.1.15

I have compled the form and submitted it.

Cheers,

Brian

Re: Google Nest Hub Max won’t link to Zoom

Princesss — Tue, 17 Jan 2023 00:31:00 GMT

Hi BWF,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon.

Best,

Princess

Re: Google Nest Hub Max won’t link to Zoom

maj127 — Tue, 17 Jan 2023 04:49:29 GMT

Same issue here!!! This is driving me nuts - I'm in the US and help forum doesn't have a solution.

Re: Google Nest Hub Max won’t link to Zoom

maj127 — Tue, 17 Jan 2023 04:50:50 GMT

I am in the US with a brand new Nest Hub Max and an iPhone. I do NOT have a paid zoom account either and I'm getting the same error.