topic Re: google home no longer able to turn off my smart lights in Speakers and Displays

google home no longer able to turn off my smart lights

Kyle7 — Tue, 28 Feb 2023 16:46:20 GMT

just keeps saying "i do not understand". ive tried on 2 different google homes in my house. it was working fine last night. anyone else have this issue?

Re: google home no longer able to turn off my smart lights

Nwhite1 — Tue, 28 Feb 2023 16:55:48 GMT

Exact same issue. Was working fine earlier now none of my lights will work with same response..

Re: google home no longer able to turn off my smart lights

JunkyBirdbath — Tue, 28 Feb 2023 16:57:32 GMT

So frustrating!

This behavior started this morning after 3 3am pst.

Turn on "anything you like" spoken to any smart speaker or phone results in a verbal " Sorry I don't understand" response.

I can still turn things on and off using the Google home app by pushing the buttons.

I can still execute routines verbally.

This sucks. How can Google break something so basic? This is definitely not a feature. Google must have changed server software without adequate testing. I'm not quite sure why this seems to happen so frequently.

Re: google home no longer able to turn off my smart lights

Kyle7 — Tue, 28 Feb 2023 16:59:19 GMT

yeah its defo a software bug

Re: google home no longer able to turn off my smart lights

Jm8 — Tue, 28 Feb 2023 16:59:52 GMT

Very irritating same thing happening to me as of this morning. What do we do though ?

Re: google home no longer able to turn off my smart lights

Nwhite1 — Tue, 28 Feb 2023 17:00:42 GMT

I'm glad it's not just mine as I just swapped all my bulbs in my house today for smart ones and thought maybe I've messed up somewhere even though working earlier but obviously their fault not mine. What a pain

Re: google home no longer able to turn off my smart lights

Kyle7 — Tue, 28 Feb 2023 17:03:22 GMT

no not at all. hopefully it will be fixed soon

Re: google home no longer able to turn off my smart lights

MplsCustomer — Tue, 28 Feb 2023 17:03:46 GMT

This is NOT happening to us, but these 2 threads seem related:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Home-mini-can-t-turn-my-lights/td-p/369849

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/voice-activated-light-suddenly-stopped-working/td-p/369899

Re: google home no longer able to turn off my smart lights

Kyle7 — Tue, 28 Feb 2023 17:03:56 GMT

just have to wait unfortunately. ive made a bug report about it so finger crossed they will fix it asap.

Re: google home no longer able to turn off my smart lights

Kyle7 — Tue, 28 Feb 2023 17:04:24 GMT

yes they are. its a software issue

Re: google home no longer able to turn off my smart lights

JillG — Tue, 28 Feb 2023 19:30:00 GMT

Hi all,

This is a currently known issue. Some users are reporting all is working as it should but our Community team recommends that if you are still having trouble to give it a bit more time.

Re: google home no longer able to turn off my smart lights

JunkyBirdbath — Wed, 01 Mar 2023 01:09:55 GMT

It started working again about a hour after I posted

Re: google home no longer able to turn off my smart lights

Kyle7 — Thu, 02 Mar 2023 11:38:29 GMT

it was a software issue. it has been fixed by google now

Re: google home no longer able to turn off my smart lights

Dan_A — Sat, 04 Mar 2023 23:09:19 GMT

Hi folks,

@RachelGomez123, @JillG, @MplsCustomer, thanks for helping.

@Kyle7, @JunkyBirdbath, thanks for sharing that information. I’m glad your issue is resolved now. I’ll keep this thread open for 3 more days until @Jm8 and @Nwhite1 confirms that everything’s good on their end.

If you need further help, let me know.

Best,

Dan

Re: google home no longer able to turn off my smart lights

Nwhite1 — Sun, 05 Mar 2023 07:45:10 GMT

Yeh all good on my end 👍

Re: google home no longer able to turn off my smart lights

Kyle7 — Sun, 05 Mar 2023 10:25:18 GMT

This has already been resolved Rachel. It was an issue with the Google Home software.

Re: google home no longer able to turn off my smart lights

Muddi — Mon, 06 Mar 2023 03:27:07 GMT

Hey folks,

I can confirm that this issue should now be resolved. You can now go back to using your Google Home/Nest devices to control your smart devices. If for some reason you’re still experiencing problems, please try to reinstall the Google Home app on your phone or reboot your speakers.

I'll keep the thread open for a few more days to make sure that everything is fixed. Feel free to update the thread if you still need help.

Cheers,
Muddi

Re: google home no longer able to turn off my smart lights

Muddi — Thu, 09 Mar 2023 03:58:49 GMT

Hey everyone,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: google home no longer able to turn off my smart lights

Princesss — Fri, 10 Mar 2023 05:11:30 GMT

Hey folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.

Best,

Princess