https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/31124#M6918 <P>Set up a new router and no old Google home devices can communicate. Consistently make it to the last step in the setup only to get an error, "could not communicate".</P><P>&nbsp;</P><P>I've tried shutting off and unplugging devices, then reconnecting after a whole day. Also tried uninstalling and reinstalling app. Any other ideas?</P> Sat, 23 Oct 2021 03:15:52 GMT Hangry212 2021-10-23T03:15:52Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/31124#M6918 <P>Set up a new router and no old Google home devices can communicate. Consistently make it to the last step in the setup only to get an error, "could not communicate".</P><P>&nbsp;</P><P>I've tried shutting off and unplugging devices, then reconnecting after a whole day. Also tried uninstalling and reinstalling app. Any other ideas?</P> Sat, 23 Oct 2021 03:15:52 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/31124#M6918 Hangry212 2021-10-23T03:15:52Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/31130#M6920 <P>Same, just keep getting “could not communicate with your chrome cast error”</P> Sat, 23 Oct 2021 04:04:58 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/31130#M6920 relation 2021-10-23T04:04:58Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/34288#M7430 <P>Hey, Hangry212.</P> <P>Sorry to hear about the issues you're having connecting your devices to your network. That sounds quite frustrating. Let's get this sorted out for you.</P> <P>I do have some questions to help us diagnose things.</P> <UL> <LI>Is your WiFi network a Google or Nest WiFi setup?</LI> <LI>Have you tried factory resetting any of the devices and setting them up again?</LI> <LI>Which devices are failing setup?</LI> </UL> <P>If you can give me a bit more info, I'm sure we can find out what's going here. I look forward to hearing from you. Thanks.</P> Thu, 28 Oct 2021 22:37:11 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/34288#M7430 Jeff 2021-10-28T22:37:11Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/34311#M7434 <P>Appreciate the reach-out Jeff! Your questions prompted me to try factory resetting - which solved the problem for my Google Home Minis &amp; Chromecast. The only device that can't connect now is the Nest Audio.<BR /><BR />Answering your questions below:</P><UL><LI><STRONG>Is your WiFi network a Google or Nest WiFi setup?&nbsp;</STRONG><BR />No, it's a Netgear router. <A href="https://www.netgear.com/home/wifi/routers/rax10/" target="_self">Product linked here</A></LI><LI><STRONG>Have you tried factory resetting any of the devices and setting them up again?<BR /></STRONG>Factory Resetting successfully solved most of the devices, but not the Nest Audio. The directions I found online were to mute the microphone, then hold the top/center, but this doesn't seem to work for me. I'm not getting a response that the device is resetting.</LI><LI><STRONG>Which devices are failing setup?<BR /></STRONG>A single Google Nest Audio now.</LI></UL> Thu, 28 Oct 2021 23:41:43 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-Router-No-Devices-Connect-Anymore/m-p/34311#M7434 Hangry212 2021-10-28T23:41:43Z