topic Re: Nest Hub Max setup in Speakers and Displays

Nest Hub Max setup

Grubi46 — Wed, 22 Feb 2023 07:33:10 GMT

I am trying to set up my nest hub using google home app. When prompted to choose a Wi-Fi network to use, my home Wi-Fi network doesn’t come up as an option. When I manually enter the Wi-Fi name password and wep2, it is not recognized. I rebooted the router and tried again with no success. Any help appreciated. Thanks.

Re: Nest Hub Max setup

MikeClark2000 — Thu, 23 Feb 2023 08:28:13 GMT

Set up Nest Hub Max's Nest Cam
Open the Google Home app .
Touch and hold the Nest Hub Max for which you'd like to set up the Nest Cam.
At the bottom, tap Set up Nest Cam.
Follow the on-screen directions and when prompted, use your mobile device's camera to scan the QR Code displayed on your Nest Hub Max.

Regards,
Mike

Re: Nest Hub Max setup

Azarco — Sun, 26 Feb 2023 23:54:52 GMT

Hey there,

Thanks for chiming in, MikeClark2000.

Grubi46, checking back in if you still need our help with your Google Nest Hub Max? If so, are you using a private home network? Give these steps a try:

Reboot your router and Nest Hub Max to refresh your connection.
Make sure your Google Home app is updated and Bluetooth is enabled on your phone.
Toggle the Wi-Fi Off/On settings on your phone.
Check router settings. (AP isolation must be disabled and UPnP must be enabled).
If you're using an iOS, turn on Local network access for the Google Home app. Here's how: Privacy > Local Network > Google Home app.
If the issue persists, give resetting your Nest Hub Max a try.

Let us know how it goes.

Best,
Alex

Re: Nest Hub Max setup

Azarco — Thu, 02 Mar 2023 00:00:55 GMT

Hello Grubi46,

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.

Thanks,

Alex

Re: Nest Hub Max setup

Azarco — Fri, 03 Mar 2023 00:02:27 GMT

Hi there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,

Alex

Re: Nest Hub Max setup

Grubi46 — Fri, 03 Mar 2023 04:35:13 GMT

HI Azarco, just getting to this now….will report back thanks heaps

Re: Nest Hub Max setup

Grubi46 — Fri, 03 Mar 2023 05:03:21 GMT

The solution seems to have worked thank you.

Re: Nest Hub Max setup

Juni — Fri, 03 Mar 2023 21:02:39 GMT

Hi there,

I’m glad your issue is resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.

Regards,

Juni