topic Re: Google Home can’t connect in Speakers and Displays

Google Home can’t connect

Spenny1 — Mon, 06 Mar 2023 19:32:28 GMT

Hi, I am after a little help.

I have moved house and can’t connect my Google home hub! I guess I need to connect it to my new Wi-Fi but can’t find a way of doing it!

please bear in mind I’m not the best at this type of thing 🤣

Any help would be really appreciated

thanks, Spen

Re: Google Home can’t connect

MplsCustomer — Mon, 06 Mar 2023 21:22:49 GMT

@Spenny1

You need to do a "factory reset" before reinstalling it in the Google Home app on your new Wi-Fi network:

https://support.google.com/googlenest/answer/7073477?hl=en

Re: Google Home can’t connect

Dan_A — Mon, 13 Mar 2023 01:14:26 GMT

Hi Spenny1,

Thanks for posting in the Google Community.

If your Google Nest Hub isn’t connected to a Wi-Fi network, set up your Nest Hub on the new Wi-Fi network:

Open the Google Home app.
At the top left, tap Add > Set up device > New device > set up new devices in your home.
Follow the in-app steps.

If these steps don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.

Thanks for helping, MplsCustomer.

Best,

Dan

Re: Google Home can’t connect

Dan_A — Thu, 16 Mar 2023 01:16:25 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Google Home can’t connect

Juni — Fri, 17 Mar 2023 03:20:20 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Thanks,

Juni