topic Re: Nest Hub 2 can’t find wifi in Speakers and Displays

Nest Hub 2 can’t find wifi

Markoos — Thu, 02 Mar 2023 13:19:15 GMT

Hi, I can’t set up my G Home Nest Hub 2 as I’m stuck at the Connect to Wifi page. Tried many solutions and still doesn’t work.

Re: Nest Hub 2 can’t find wifi

Gabriella05 — Thu, 02 Mar 2023 14:32:15 GMT

I just got the same item & had the same problem. For me, after trying most of the suggestions, i had to discard the Google home app & download it again in spite of info that the original app was up to date. I have no idea if this will be of any help. I’m still struggling with issues.

Re: Nest Hub 2 can’t find wifi

Dan_A — Tue, 07 Mar 2023 00:40:13 GMT

Hi folks,

@Markoos, @Gabriella05, this is not the experience we wanted you to have, let me help you. A few things: aside from the Nest Hub 2nd Gen with sleep sensing, which Nest speakers are we working with? Is this for a first time setup or not? Were there any recent changes made? Do you connect to your own Wi-Fi or public?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.

To eliminate network issues, please try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Google Home/Nest devices). Once done, check if your device will have the same behavior.

Let me know how it goes.

Best,

Dan

Re: Nest Hub 2 can’t find wifi

Princesss — Fri, 10 Mar 2023 23:53:05 GMT

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Nest Hub 2 can’t find wifi

Gabriella05 — Sat, 11 Mar 2023 02:57:25 GMT

Thank you so much for your response. For me it ended up being a simple fix. I just had to erase and reload the app and the hub connected.

Re: Nest Hub 2 can’t find wifi

Muddi — Sun, 12 Mar 2023 00:51:23 GMT

Hey Gabriella05,

Perfect! Thanks for updating the Community forum of your resolution — it's a big help! If you have any updates or just a discussion topic, feel free to update the thread.

@Markoos: How was your device? Did you manage to connect your Nest Hub (2nd gen) to your network?

Cheers,

Muddi

Re: Nest Hub 2 can’t find wifi

Muddi — Wed, 15 Mar 2023 00:59:55 GMT

Hi Markoos,

It's me again. I want to make sure you're all good — how did the steps go?

Cheers,

Muddi

Re: Nest Hub 2 can’t find wifi

Muddi — Thu, 16 Mar 2023 02:13:54 GMT

Hey folks,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Muddi

Re: Nest Hub 2 can’t find wifi

Gabriella05 — Thu, 16 Mar 2023 02:31:27 GMT

Mr. Muddi, I wanted to thank you again. Issue was resolved

Re: Nest Hub 2 can’t find wifi

Muddi — Thu, 16 Mar 2023 03:57:13 GMT

Hi Gabriella05,

Sweet! Happy to hear that. Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.

Cheers,

Muddi