topic Re: Google home max won't factory reset. in Speakers and Displays

Google home max won't factory reset.

ahorihuela — Sun, 12 Mar 2023 17:58:34 GMT

I have a Google Home Max which refuses to be rest. It gets stuck on the orange lines after hitting reset. When I flip the mic on/off I hear the same notification "the mic is back on"... I see others have had this issue, but no solution was offered. Any ideas?

Re: Google home max won't factory reset.

Princesss — Fri, 17 Mar 2023 22:57:09 GMT

Hi ahorihuela,

Thanks for reaching out.

We're sorry to hear about this experience. Since you've already tried some steps and none of these worked, do you still remember when and where did you purchase your Google Nest Hub Max?

Best,

Princess

Re: Google home max won't factory reset.

Muddi — Tue, 21 Mar 2023 02:02:01 GMT

Hey ahorihuela,

How was your device? If you have additional questions or concerns about your device, please do not hesitate to update the thread, and we're glad to help.

Cheers,

Muddi

Re: Google home max won't factory reset.

Muddi — Wed, 22 Mar 2023 06:14:55 GMT

Hi ahorihuela,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi