topic How to prevent other people to control ur devices? in Speakers and Displays

How to prevent other people to control ur devices?

berlinsofio80 — Sun, 19 Mar 2023 09:01:28 GMT

It here is a neighbor that is controlling my home devices what can I do to prevent this, from stopping my music to turning lights on and off

Re: How to prevent other people to control ur devices?

Cathal_S — Sun, 19 Mar 2023 12:57:26 GMT

Hi berlinsofio80,

Are you using the same WiFi network as your neighbor?

Re: How to prevent other people to control ur devices?

Dan_A — Wed, 22 Mar 2023 01:14:03 GMT

Hi berlinsofio80,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Are you all on the same Wi-Fi network? Do they have access to your account? Have you added them as a home member or is it the other way around?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.

Keep us posted.

Thanks for helping, Cathal_S.

Best,

Dan

Re: How to prevent other people to control ur devices?

Juni — Sat, 25 Mar 2023 03:04:39 GMT

Hi there,

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: How to prevent other people to control ur devices?

Dan_A — Sun, 26 Mar 2023 03:17:23 GMT

Hey there berlinsofio80,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan