topic Re: Unable to edit/delete a routine in Speakers and Displays

Unable to edit/delete a routine

DamienAB — Tue, 24 May 2022 10:23:03 GMT

Several months ago I created a routine to run at 8:00pm each night. Now it has disappeared from the routines section of Assistant, and is playing 5 seconds on each device (Home and Home-mini) and has to be separately told to finish. How do I get rid of it? TIA

Re: Unable to edit/delete a routine

RVA — Wed, 05 Apr 2023 18:32:21 GMT

I have a similar issue. Unable to edit established Routines, just locks up. Opened a Google Support Ticket and completed all request (typical) troubleshooting steps. Even performed a factory reset on the handset -- still will not work. So far Google Support seems like a Bard AI chat response.

UPDATE / Resolved: Believe I have found the root cause. NextDNS filter was flagging ''www.gstatic.com" as dangerous tracking so I "White Listed" it. Appears good during my testing

Re: Unable to edit/delete a routine

Princesss — Wed, 05 Apr 2023 18:22:56 GMT

Hey folks,

Thanks for visiting the Community.

We're sorry to hear about this experience on editing/deleting your routine. Can anyone here provide a photo or screenshot of the exact display that you're getting upon trying to delete a routine?

Also, has anyone here tried to use a different phone in comparison to other phone that you have used on accessing the Home app?

Best,

Princess

Re: Unable to edit/delete a routine

RVA — Wed, 05 Apr 2023 18:33:19 GMT

Please review the previous thread. This issue is now resolved. Thank You.

Re: Unable to edit/delete a routine

Muddi — Thu, 06 Apr 2023 06:47:56 GMT

Hey RVA,

I do apologize for that. We're happy to know that the issue was resolved, and thanks for sharing the steps - it's a big help! It looks like we can consider this one complete, so I will lock the thread after 24 hours unless I can help out with anything else.

Cheers,

Muddi