topic Re: Timezone has the wrong time in Speakers and Displays

Time on google nest

Shaun67 — Sun, 19 Mar 2023 10:41:31 GMT

My location is correct but it’s showing the wrong time on my google nest

Re: Time on google nest

MplsCustomer — Sun, 19 Mar 2023 13:41:46 GMT

Are you in an unusual timezone? Google Nest uses some sort of Google Maps database to assign timezones worldwide, and there are numerous posts in this forum from people who live close to the edge of a timezone or in a timezone that has changed, where Google has assigned an incorrect timezone, and they can't even get Google Nest to acknowledge the problem.

Re: Time on google nest

Dan_A — Wed, 29 Mar 2023 01:26:28 GMT

Hi Shaun67,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.

Once done, see this helpful guide on how to check and change your home and work locations.

Keep me posted.

Thanks for the help, MplsCustomer.

Best,

Dan

Re: Time on google nest

Princesss — Sat, 01 Apr 2023 13:45:48 GMT

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Time on google nest

rickmla — Mon, 03 Apr 2023 15:34:14 GMT

I'm having the same problem. The address is correct in my Home app settings. Sunday the time on all my Nest displays sprang ahead by an hour even though (a) there's no DST here and (b) it's the wrong weekend to spring ahead anyway. When I ask the display for the current time, it replies correctly: one hour behind the time displayed on the screen. I've set the address of my Home to be a random address one time zone to the west so that the display will at least show the correct current time, but that is not ideal.

Time Zone Time is wrong- located in area that no longer observes daylight savings time

SiNorman — Mon, 03 Apr 2023 21:15:24 GMT

Hi! Until 2 nights ago, the time was accurate on my Nest Hub. Suddenly, it changed. Ive been staying in Mexico where they no longer observe Daylight Savings Time. So i remain in Central Time but not central daylight time. Essentially, the correct time matches Mountain time.It has been fine and accurate until Saturday evening. Now its 1 hour ahead which is useless to me. Ive done all the potential fixes in the forum- removed old gime, rebooted, reinstalled, confirmed my address, etc. nothing works

any ideas?

Re: Time Zone Time is wrong- located in area that no longer observes daylight savings time

JaiboGeek — Mon, 03 Apr 2023 22:50:02 GMT

Same exact issue, in Mexico too.

Re: Time Zone Time is wrong- located in area that no longer observes daylight savings time

Calleja — Mon, 03 Apr 2023 22:53:06 GMT

I'm having the same issue on a Chromecast in Mexico City, time zone is set as Mexico City and the time is one hour ahead where it should be since this Sunday, April 2nd 2023. It was fine before that.

Re: Time Zone Time is wrong- located in area that no longer observes daylight savings time

ckep — Tue, 04 Apr 2023 03:54:43 GMT

Come on Google, all displays in Mexico have this problem, fix it!

Re: Time on google nest

Muddi — Tue, 04 Apr 2023 06:34:52 GMT

Hey rickmla,

Sorry to hear that. Just an added questions: what country are you located in? Which specific Nest display do you have (1st, 2nd, Nest Hub Max)? Also, what is the firmware version?

Cheers,

Muddi

Re: Time Zone Time is wrong- located in area that no longer observes daylight savings time

Deaner — Tue, 04 Apr 2023 11:26:12 GMT

Also in Mexico and the fed gov eliminated DST last fall, you still haven't corrected the issue Google, what gives?

México daylight savings change

Alexgdl00 — Tue, 04 Apr 2023 13:51:35 GMT

Hello team,

I am from Mexico and this year our country didn't use daylight savings time so my nest hub is showing the incorrect hour, could you please advise if your team is working to resolve this issue? I am not able to change it manually from the hub configuration.

Timezone has the wrong time

jmarcosa — Tue, 04 Apr 2023 14:15:45 GMT

Last year, Mexico's government decided to eliminate the summer daylight saving time for Mexico city (where I'm from), and almost every state.

It seems that the service or company that provides time and timezones to Google devices wasn't informed so now all my devices are displaying the wrong time. (1 hour difference)

I feel like it would be more helpful to report this to the company that provides timezones. Does anyone know the name or how can I contact them?

Any other idea would be helpful

Thank you in advance

Re: Time on google nest

rickmla — Tue, 04 Apr 2023 14:36:47 GMT

Mexico. Seeing more and more posts from people in Mexico who had their displays spring forward on Sunday even though DST was cancelled in Mexico.

4 hubs gen 2 - firmware 324896 cast 1.56.324896

1 hub max - firmware 9.20221010.3.176 cast 1.67.330920

Yucatan, MX DST error

danpisko — Tue, 04 Apr 2023 15:55:00 GMT

My hub tells me the correct time for where I am located but the display is one hour ahead.

Re: México daylight savings change

Raul101284 — Tue, 04 Apr 2023 16:13:19 GMT

same problem, any updates?

Re: Yucatan, MX DST error

MplsCustomer — Tue, 04 Apr 2023 16:32:21 GMT

@danpisko

There are multiple reports like yours, where Google Nest's database apparently has an incorrect timezone for parts or all of Mexico, as well as other areas of the world:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/M%C3%A9xico-daylight-savings-change/td-p/390634

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Time-Zone-Time-is-wrong-located-in-area-that-no-longer-observes-daylight/td-p/390273

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Time-Zone-incorrect-on-Nest-Hub/m-p/390154

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Chihuahua-Time-Zone/m-p/369595

https://www.googlenestcommunity.com/t5/Chromecast/Jordan-Time-Zone-Incorrect/m-p/334018

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/M%C3%A9xico-daylight-savings-change/td-p/390634

https://www.googlenestcommunity.com/t5/Home-Automation/Timezone-has-the-wrong-time/td-p/390645

Re: Time Zone Time is wrong- located in area that no longer observes daylight savings time

MplsCustomer — Tue, 04 Apr 2023 16:17:58 GMT

@SiNorman

There are multiple reports like yours, where Google Nest's database apparently has an incorrect timezone for parts or all of Mexico, as well as other areas of the world:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/M%C3%A9xico-daylight-savings-change/td-p/390634

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Time-Zone-incorrect-on-Nest-Hub/m-p/390154

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Chihuahua-Time-Zone/m-p/369595

https://www.googlenestcommunity.com/t5/Chromecast/Jordan-Time-Zone-Incorrect/m-p/334018

Re: México daylight savings change

MplsCustomer — Tue, 04 Apr 2023 16:34:59 GMT

@Alexgdl00

There are multiple reports like yours, where Google Nest's database apparently has an incorrect timezone for parts or all of Mexico, as well as other areas of the world:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Time-Zone-Time-is-wrong-located-in-area-that-no-longer-observes-daylight/td-p/390273

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Time-Zone-incorrect-on-Nest-Hub/m-p/390154

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Chihuahua-Time-Zone/m-p/369595

https://www.googlenestcommunity.com/t5/Chromecast/Jordan-Time-Zone-Incorrect/m-p/334018

https://www.googlenestcommunity.com/t5/Home-Automation/Timezone-has-the-wrong-time/td-p/390645

Re: Timezone has the wrong time

MplsCustomer — Tue, 04 Apr 2023 16:34:27 GMT

@jmarcosa

There are multiple reports like yours, where Google Nest's database apparently has an incorrect timezone for parts or all of Mexico, as well as other areas of the world:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/M%C3%A9xico-daylight-savings-change/td-p/390634

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Time-Zone-Time-is-wrong-located-in-area-that-no-longer-observes-daylight/td-p/390273

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Time-Zone-incorrect-on-Nest-Hub/m-p/390154

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Chihuahua-Time-Zone/m-p/369595

https://www.googlenestcommunity.com/t5/Chromecast/Jordan-Time-Zone-Incorrect/m-p/334018

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/M%C3%A9xico-daylight-savings-change/td-p/390634