topic Re: Google nest mini won’t play BBC radio channels anymore in Speakers and Displays

Playing BBC Radio on Home Hub

Block — Sat, 01 Apr 2023 11:34:01 GMT

I have always been able to play BBC radio stations on my Home Hub by asking 'play radio 4', but today it just responds 'i can't do that on here'. What has changed?

Play radio 2 has stopped working

Stevieleedd — Mon, 03 Apr 2023 09:22:45 GMT

I have always been able to play BBC radio by asking my Nest devices, "Hey Google, play Radio 2", but this no longer works as of last night.

"Hey Google, play Radio 2": Answer "I can't do that here, but you can ask me to play it on one of your other devices"

"Hey Google, play BBC Radio 2": Answer "Got it, here's a Youtube playlist called BBC2 sounds of the 1980's"

"Hey Google, play BBC Radio 2 from the BBC": Answer "I looked for BBC2 on the BBC, but is unavailable or can't be played right now"

"Hey Google, play Radio 2 on BBC Sounds": Answer "Voice actions aren't available for that app".

Cant get BBC radio channels on my nest mini

Lennyh — Mon, 03 Apr 2023 10:51:46 GMT

Hi I live Niryhern Ireland up until a day ago I was able to get all radio stations on my Google mini speakers throughout the house.

Yesterday I can get all radio stations except the BBC range of channels. Anyone know why this is. I have reset all my speakers still I CANT DO THAT RIGHT NOW BUT I CAN PLAY IT ON YOUR OTHER DEVICES.

IM COMPLETELY BAFFLED.

LENNY

Re: Cant get BBC radio channels on my nest mini

Stennerz — Mon, 03 Apr 2023 12:35:59 GMT

There seems to be a few of us having this problem. I have 3 speakers not working. Reports sent to both Google and BBC so keep an eye out for a fix.

I've tried factory resets, setting changes and still no joy.

Re: Play radio 2 has stopped working

Stennerz — Mon, 03 Apr 2023 12:43:59 GMT

Hi, I and a few other have posted the same problem, so you're not on your own. reports logged with BBC sounds and Google so hopefully a fix soon.

Polk Assist not playing music.

Rowsell44 — Mon, 03 Apr 2023 13:51:45 GMT

Polk Assist. Stopped playing BBC stations and now dose not play YouTube. Three Google speakers all OK.

Re: Cant get BBC radio channels on my nest mini

Lennyh — Mon, 03 Apr 2023 15:05:43 GMT

Thank you for getting in touch. I'm glad it's not something I'm forgetting to do my end.

Re: Cant get BBC radio channels on my nest mini

himynameischris — Mon, 03 Apr 2023 17:09:16 GMT

Same here, since Saturday. Thought it was an April fools…

Re: Playing BBC Radio on Home Hub

alanja — Mon, 03 Apr 2023 17:46:31 GMT

Was working for me this morning. Now my Home Min speaker, my Wifi point and my Nest Hub all tell me "I can't do that here" when asked to play BBC station. Other stations work fine.

Bbc stopped working

Brock1 — Mon, 03 Apr 2023 21:46:50 GMT

I have four different Nest speakers and until about an hour ago, they all played BBC Sounds live radio. Now none of them will do that. The strange thing is to speakers are in entirely separate houses. Everything else works. I get the message that says” I can’t do that, but I can play it on one of your other devices.”

Re: Bbc stopped working

faridhanazari — Mon, 03 Apr 2023 21:55:02 GMT

If the BBC has stopped working for you, there are a few things you can try to troubleshoot the issue:

Check your internet connection: Make sure your internet connection is stable and strong. If your connection is weak or intermittent, it may be causing issues with streaming content from the BBC.
Clear your browser cache: Clearing your browser's cache and cookies can sometimes resolve issues with streaming services. Try clearing your cache and cookies and then restarting your browser.
Check the BBC website status: Check the BBC website status to see if there are any known issues or outages affecting the service. You can do this by checking their social media accounts or by visiting a website that tracks the status of popular website

Re: Bbc stopped working

ShipleyOne — Mon, 03 Apr 2023 21:56:17 GMT

I'm hoping this is a temporary glitch. I started with the same issue this evening. If I ask for a non-bbc station to be streamed, it works without problem. It is still possible to cast from the BBC sounds app on the phone if that helps for now.

Re: Bbc stopped working

Stennerz — Mon, 03 Apr 2023 22:00:10 GMT

A familiar thread over the past couple of day.

I've spent too much time looking into the problem as its a real pain to me and my thought is that the problem is BBC created. Their online help is pretty rubbish but my hunch is they've done something to strengthen their issues with VPN/non UK use, and want everyone to cast from a tablet/mobile to a speaker.

Feels completely out of touch with what people need and what smart speakers are about. Hopefully they'll revert to original.

I've reported to BBC a few ways.

Re: Bbc stopped working

Michael42 — Mon, 03 Apr 2023 22:30:13 GMT

Same for me too, it was working this morning, but now all my Nest speakers and Google Home hub return the same message "I can’t do that here, but you can ask me to play it on one of your other devices."

I live in UK.

Re: Bbc stopped working

Filler — Tue, 04 Apr 2023 05:25:09 GMT

Exactly the same problem for me. Suddenly stopped playing any BBC live stations giving the 'I can't do that...." response. Plays all other live radio ok. 😨

Re: Playing BBC Radio on Home Hub

dt1000 — Tue, 04 Apr 2023 07:55:24 GMT

Same here! Something fishy is going on. Come on, Google - sort it out... I'm thinking of upgrading to one of those new-fangled radio things... CRAZY HUH!!! They're way more reliable. 😠

Re: Bbc stopped working

Themrsmann — Tue, 04 Apr 2023 07:56:08 GMT

I am having exactly the same issue! Worked perfectly fine yesterday, and yet this morning when I ask it to stream BBC radio 2 it tells me it can't do that......and now I have my 82 year old father calling me with the same issue!

Cant stream live BBC radio

Jude4 — Tue, 04 Apr 2023 08:12:20 GMT

I cannot access BBC radio stations live

Re: Cant get BBC radio channels on my nest mini

Jude4 — Tue, 04 Apr 2023 08:13:47 GMT

I have same problem

Re: Bbc stopped working

Jude4 — Tue, 04 Apr 2023 08:16:59 GMT

Same here.