topic Re: Quickly see my subscribed Podcasts in Google Podcasts in Speakers and Displays

Quickly see my subscribed Podcasts in Google Podcasts

helennwilson — Mon, 20 Mar 2023 13:05:24 GMT

Just got my new Nest Hub 2nd Gen and I'm really disappointed that Google Podcasts doesn't show up the way I would expect it to: i.e. have its own panel alongside YouTube, Spotify etc which lists my subscribed podcasts and lets me easily access next episodes etc. Or am I missing something?

Re: Quickly see my subscribed Podcasts in Google Podcasts

JillG — Mon, 20 Mar 2023 20:06:18 GMT

Hi @helennwilson

Google Podcasts will show under the Media tab and there is also an icon when you swipe up and then show all.

The podcasts show my current subscriptions under the Media tab. This may not be the same for all regions so you may see a different screen than I do. Generally, I use voice to get to my current pod or start a new one.

Re: Quickly see my subscribed Podcasts in Google Podcasts

helennwilson — Tue, 21 Mar 2023 20:27:41 GMT

Thank you Jill! Alas this isn’t the case for me in the UK. I don’t see Google Podcasts under Media, even though it’s my default podcast player in Google Home Assistant. And swiping up just shows the volume/brightness settings. Appreciate you trying to help!

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Tue, 28 Mar 2023 22:27:25 GMT

Hi everyone,

Thanks for visiting the Community.

@helennwilson, we appreciate all the details you've shared. Could you please provide us a screenshot of the home app? Also, have tried using a different phone so we can check if you will see the same options?

By the way, thanks for your help on this @JillG.

Looking forward to your response.

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Fri, 31 Mar 2023 17:48:58 GMT

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Sat, 01 Apr 2023 17:38:54 GMT

Hey there,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

helennwilson — Sun, 02 Apr 2023 13:51:43 GMT

Hi Princess, hope I’m answering in time. I think the issue might be something to do with the app launcher not being available in my region as when I swipe up I can only access basic settings. And you can see the Google Podcasts app doesn’t appear by default under Media. It only appears when I play via my iPhone and cast to the Nest Hub, and then it only shows what I’m playing. Hope that helps!

thank you. 🙂

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Tue, 04 Apr 2023 14:50:07 GMT

Hi helennwilson,

Thanks for the additional info. Could you please tell us what country are you located at?

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

helennwilson — Tue, 04 Apr 2023 19:00:25 GMT

Hi Princess.

I’m in the UK.

best wishes,

helen

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Thu, 06 Apr 2023 20:10:54 GMT

Hi helennwilson,

Thanks for responding. Could you please provide your Google Nest Hub's cast firmware version?

To check which firmware version you're on, follow these steps:

Make sure your mobile device or tablet is linked to the same account as your speaker or display.
Open the Google Home app .
Touch and hold your device's tile.
At the top right, tap Settings Device information.
Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Looking forward to your response.

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

helennwilson — Sat, 08 Apr 2023 16:35:34 GMT

Hi Princess,

Here’s all the tech info:

System firmware version: 324896

Cast firmware: 1.56.324896

Language: en-GB

MAC address: DC:E5:5B:6D:50:FD

IP address: 192.168.86.218

Thanks,

Helen

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Wed, 12 Apr 2023 19:58:40 GMT

Hi helenwilson,

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Sat, 15 Apr 2023 21:35:03 GMT

Hi helenwilson,

Chiming in-- have you had the chance to fill out the form?

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Tue, 18 Apr 2023 21:44:26 GMT

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

helennwilson — Wed, 19 Apr 2023 08:40:27 GMT

Hi Princess,

I did see this request but it appeared to be asking me to supply all the info I’ve already given you over the course of several emails, in a different format, and I’ve already established that what I’m

seeing in the uk is all by Google’s design. This process is wasting my time , with respect to your efforts within it. Otherwise you’re welcome to put what I’ve told you already in that form and process it on my behalf.

Best wishes,

Helen

Re: Quickly see my subscribed Podcasts in Google Podcasts

Princesss — Sat, 29 Apr 2023 21:19:11 GMT

Hi helennwilson,

We're sorry for this inconvenience that this has caused you. Do you still have the case ID with you so I can further check?

Best,

Princess

Re: Quickly see my subscribed Podcasts in Google Podcasts

Dan_A — Tue, 02 May 2023 21:48:23 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Quickly see my subscribed Podcasts in Google Podcasts

LovelyM — Thu, 04 May 2023 19:40:01 GMT

Hello helennwilson,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Best regards,
Lovely