topic Re: Google Nest not accepting voice commands for my Sirius XM account in Speakers and Displays

Google Nest not accepting voice commands for my Sirius XM account

Pmarotta743 — Wed, 12 Apr 2023 20:41:18 GMT

I've contacted my Sirius XM provider there is nothing wrong on their end. They said that they have been getting many complaints that the Google speakers are not accepting voice commands when you ask it to play stations on Sirius XM it says I looked for (channel name) it either isn't available or can't be played right now. Is there an update that my Google mini needs. It was working fine up until yesterday afternoon, and then she kept giving me the above message stating that that channel is unavailable or can't be played. Please advise. I would appreciate your attention to this matter

Re: Google Nest not accepting voice commands for my Sirius XM account

iRzapper — Wed, 12 Apr 2023 21:16:10 GMT

Yep it sucks with Google, and it is a Google caused problem, as of 04/11/23 iHeart Radio and all their wonderful radio channels that I have listened to for the last several years on my Google Home system with Nest speakers no longer works. For that matter the same with Sirius XM channels, and some Spotify Channels too.

Now the response that Google Assistant returns when you ask to stream your music, and/or radio channels is the same ridiculous..... "I looked for (insert your music or channel name) and it either isn't available or can't be played right now".

Does anybody at Google know if this problem will get elevated to the point of someone or some team actually fixing this issue, or will the overall quality and experience of using the "Google Home System with Nest" just continue to degrade get worse and worse? (Seems to be the trend from Google starting with the volume control issue for Nest Speakers that Google never provided a work-around for that originated back in Dec of 2021 and continues to this day)

Re: Google Nest not accepting voice commands for my Sirius XM account

iRzapper — Wed, 12 Apr 2023 21:24:39 GMT

See this link, Google sucks right now for all things "radio" "SiriusXM, and some "Spotify" too.

https://support.google.com/assistant/thread/210746628?hl=en

Re: Google Nest not accepting voice commands for my Sirius XM account

jkosten — Wed, 12 Apr 2023 22:15:48 GMT

Mine has also been not working for the past few days.

Re: Google Nest not accepting voice commands for my Sirius XM account

Dan_A — Mon, 17 Apr 2023 22:03:27 GMT

Hi folks,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.

Once done, try playing music from other music services like YouTube or Spotify. You can also try other radio stations if it gives the same result.

Keep me posted.

Best,

Dan

Re: Google Nest not accepting voice commands for my Sirius XM account

Princesss — Thu, 20 Apr 2023 22:14:58 GMT

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Google Nest not accepting voice commands for my Sirius XM account

Princesss — Fri, 21 Apr 2023 21:56:54 GMT

Hi everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.

Best,

Princess